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What is Concur Expense?
Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
94 Plan to Renew
1
Since last award
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+72 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Concur Expense?
Pros
- Reliable
- Respectful
- Security Protects
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Expense Detail Tracking
Single Sign-On (SSO)
Receipt Image Submission
Expense Policy Aware
Desktop Browser Support
Approval Workflow
Travel and Accommodation Booking
Travel Profile
Expense Itemization
Mobile App or Mobile Browser Support
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Implementation
Vendor Support
Breadth of Features
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Concur Expense Reviews
Shannon (.
- Role: Human Resources
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Nov 2024
Great product for expense management.
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
Concur is very easily uploaded into QuickBooks. It is very user friendly for all employees in the company.
What is your favorite aspect of this product?
Ease of use and trainability to the employees.
What do you dislike most about this product?
There isn't anything to dislike.
What recommendations would you give to someone considering this product?
It is worth the money and makes expense management much easier for payroll.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Thomas B S.
- Role: Information Technology
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Sep 2024
Great product once you get it implemented!
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
The OCR feature for receipts & auto-matching with incoming credit card transactions is great
What is your favorite aspect of this product?
Once you understand the quirks of the ExpenseIt feature, it's a smooth process to add expense receipts & get them completely documented without having to revisit them later.
What do you dislike most about this product?
Our expense cycle doesn't follow the calendar month, so the features in the Expense Assistance aren't totally helpful. We have to go through extra steps to get newly added ExpenseIT receipts added to the current report before we can even update the Expense Type & other field values.
What recommendations would you give to someone considering this product?
It's a bit pricey for what it is if you're only using it for expense tracking. Shop around & understand what you're getting before committing. Pricing per expense report submitted is also unexpected.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
John F.
- Role: Operations
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Aug 2024
Accurate expense management platform
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
Concur Expense is easy to deploy and use where it can be deployed from cloud or hybrid and all of this simplifies its usage across all organizations.
What is your favorite aspect of this product?
Concur Expense helps us in auditing our bills and expenses and in doing so it helps us in fighting fake bills and eliminate wastage of our resources. Its easily accessible from cloud and this instant recording and accounting of incurred bills thus remain efficient. Customer support is available and willing to help all users in using the platform in an reliable manner.
What do you dislike most about this product?
When internet connection is poor usage of the platform becomes a bit impaired at times and this may delay the accurate recording of bills incurred.
What recommendations would you give to someone considering this product?
SAP Concur Expense is built for modern businesses and it will help in auditing and keeping genuine records of incurred expenses and this is crucial in ensuring prudent usage of your available resources.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
