What is Concur Expense?
Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
94 Plan to Renew
1
Since last award
75 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+72 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Concur Expense?
Pros
- Reliable
- Respectful
- Security Protects
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Expense Detail Tracking
Single Sign-On (SSO)
Receipt Image Submission
Expense Policy Aware
Approval Workflow
Desktop Browser Support
Travel and Accommodation Booking
Expense Itemization
Travel Profile
Mobile App or Mobile Browser Support
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Implementation
Quality of Features
Ease of Data Integration
Vendor Support
Breadth of Features
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Concur Expense Reviews
Gloria H.
- Role: Finance
- Industry: Construction
- Involvement: End User of Application
Submitted Aug 2021
Excellent expense manager.
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
When handling data of this type it is important to have a reliable tool, so what I like most about Concur is that it is certified and audited for compliance. Concur Expense also has a calculator to measure ROI, giving you customized ROI reports.
What is your favorite aspect of this product?
Managing expenses is easier with Concur, the various automated processes streamline reporting and receipt activities, while complying with the expense policy. Analysis tools and dashboard simplify action and decision making. It is easy to access and understand the system. Working on an expense report has been easier for me because I can make changes before submitting it and work on it in real time with a superior, and get approval faster.
What do you dislike most about this product?
There is one thing that I find annoying, and that is that when I click on a notification link (which comes to me via email), it does not take me to the specific expense report.
What recommendations would you give to someone considering this product?
The service is good, in terms of expense management and related activities it is one of the best. As a web service it fails sometimes, (it has happened to me very few times, but it has happened) but don't worry, just try again in a few minutes.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Client Friendly Policies
Marcus C.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2021
Fantastic expense management platform.
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
Concur Expense is stable and fits reliably in all organizations including even the mid-sized ones thus allowing them to manage their expenses reliably.
What is your favorite aspect of this product?
Concur Expense is accurate and has helped us manage our expenses and enable us meet them on time thereby maintain our financial integrity. Has helped us solve the business problem of incurring illegitimate bills and some that are inflated helping us save money and resources. Customer support is available and it helps in expediting the perfect usage of the platform at all times.
What do you dislike most about this product?
Some of our less tech-savvy users had a steep learning curve but with time that was solved by training and experience.
What recommendations would you give to someone considering this product?
Concur Expense is reliable and it will enable accurate management of all organizational expenses and thus assure their timely payment.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
- Role: Vendor Management
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Jul 2021
Typical SAP Suite
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
