What is Concur Expense?
Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
94 Plan to Renew
1
Since last award
75 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+72 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Concur Expense?
Pros
- Reliable
- Respectful
- Security Protects
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Expense Detail Tracking
Single Sign-On (SSO)
Receipt Image Submission
Expense Policy Aware
Approval Workflow
Desktop Browser Support
Travel and Accommodation Booking
Expense Itemization
Travel Profile
Mobile App or Mobile Browser Support
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Implementation
Quality of Features
Ease of Data Integration
Vendor Support
Breadth of Features
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Concur Expense Reviews
Peter G.
- Role: Operations
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Mar 2021
Simple to use expense management solution.
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
Concur Expense is reliable and fits well in all organizations including even the small and mid-sized ones helping them manage their bills efficiently.
What is your favorite aspect of this product?
The platform is affordable and this ensures that we use it reliably without straining our resources and finances. Its efficient and it helps us manage our expenses and bills on time helping us clear them on time and ensure that we pay genuine expenses only. Concur Expense has formed a crucial tool in financial planning and decision making enabling us plan better for our future.
What do you dislike most about this product?
Sometimes when the internet connection is poor using the platform reliably becomes a bit of a problem.
What recommendations would you give to someone considering this product?
Concur Expense is efficient and helps us manage our finances and expenses adequately thus achieve financial growth and inclusivity.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kurt F.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2021
Huge time saver on expenses!
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
Super easy to use, especially with repetitive transactions.
What is your favorite aspect of this product?
Ability to automate most of the expense process and receive direct payments.
What do you dislike most about this product?
Not intuitive at first, but once I figured it out it's great.
What recommendations would you give to someone considering this product?
Once you get used to it it's a great product especially when you integrate the trip planning and booking feature, especially with the Rockettrip incentives.
Pros
- Reliable
- Enables Productivity
- Saves Time
- Helps Innovate
Tiffany D.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2020
Great product, just needs some fine tuning.
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
I love the mobile capabilities. As well the ability to have multiple features such as booking travel, recording expenses and approving invoices is so convenient! It’s great to be able to approve invoice on the go and snap a picture of a receipt and have it upload to my expense report.
What is your favorite aspect of this product?
My favorite aspect is the multiple features and mobile capabilities.
What do you dislike most about this product?
Unfortunately the expense portion can be confusing, especially if you’re not used to recording expenses.
What recommendations would you give to someone considering this product?
Try it out! But make sure you watch the training videos to get the full benefits of this program.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
