What is Concur Travel?
Simplify travel management and let employees book business travel on their own, at the best rates, and within spending policies. SAP Concur solutions offer you a way to manage your travel program while capturing all the correct data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
86 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 74%
- Negotiation and Contract:
- 72%
- Conflict Resolution:
- 76%
- Strategy & Innovation:
- 56%
- Service Experience:
- 81%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+71 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Concur Travel?
Pros
- Respectful
- Reliable
- Fair
- Enables Productivity
Cons
- Leverages Incumbent Status
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Risk Management
Bank/Credit Card Integration
Notifications/Alerts/Updates
Self-Service
Mobile
Policy Configuration/Implementation
Sustainability Reports
AI Driven Personalization
Expense Management
Itinerary Management
Travel and Accommodation Booking
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Vendor Support
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Quality of Features
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Concur Travel Reviews
Yash S.
- Role: Industry Specific Role
- Industry: Chemicals
- Involvement: End User of Application
Submitted Mar 2024
Easy travel and expense management, but bit costly
Likeliness to Recommend
What differentiates Concur Travel from other similar products?
Mobile application works seemlessly. Integration with other SAP applications. Globally presence and works on innovation and continous improvements.
What is your favorite aspect of this product?
Always works on innovation and continously imroving user interphase also AI and automation helping in providing cutting edge solution for travel and expense management.
What do you dislike most about this product?
While Concure seemlessly cam be integrated with othe SAP applications, it is difficult to integrated it with third party applications also it is complex and requires time and more effort for its training.
What recommendations would you give to someone considering this product?
They should evaluate the cost and requirements, oraganizational needs also they should look into company size. Should assess the level of integration needed and compatibility with other softwares
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
vimal k.
- Role: Operations
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Oct 2023
One stop solution for Business travel
Likeliness to Recommend
What differentiates Concur Travel from other similar products?
Concur has everything that supports for Travel expense tracking
What is your favorite aspect of this product?
Control over travel expenses
What do you dislike most about this product?
Outdated User interface
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Inspires Innovation
Steffan L.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2023
Market Leader With Room For Improvement
Likeliness to Recommend
What differentiates Concur Travel from other similar products?
Concur stands out among similar products by offering a comprehensive and user-friendly platform that integrates both travel booking and expense reporting. It differentiates itself through extensive travel inventory, policy compliance features, seamless integration with other business software, mobile accessibility, global support, robust analytics, and a strong focus on security and compliance.
What is your favorite aspect of this product?
Efficiency: Users can book their business travel, capture receipts, and submit expense reports all in one place. This streamlines the entire travel and expense management process, reducing manual data entry and administrative overhead.
What do you dislike most about this product?
Concur should focus on enhancing its user interface to stay competitive with rivals in the Online Booking Tool (OBT) market.
What recommendations would you give to someone considering this product?
it's advisable to thoroughly assess their organization's travel and expense needs, ensure seamless integration with existing systems, customize policies, prioritize user training, enforce policy compliance, encourage mobile usage, leverage reporting and analytics, and stay informed about updates and security measures to optimize the platform for efficient travel and expense management.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Security Protects
Cons
- Inhibits Innovation
- Slower Product Innovation
- Commodity Features
