What is Concur Travel?
Simplify travel management and let employees book business travel on their own, at the best rates, and within spending policies. SAP Concur solutions offer you a way to manage your travel program while capturing all the correct data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
87 Plan to Renew
Up
1
Since last award
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 74%
- Negotiation and Contract:
- 72%
- Conflict Resolution:
- 76%
- Strategy & Innovation:
- 56%
- Service Experience:
- 81%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+71 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Concur Travel?
Pros
- Respectful
- Reliable
- Enables Productivity
- Fair
Cons
- Leverages Incumbent Status
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Risk Management
Bank/Credit Card Integration
Notifications/Alerts/Updates
Self-Service
Mobile
Policy Configuration/Implementation
Sustainability Reports
AI Driven Personalization
Expense Management
Itinerary Management
Travel and Accommodation Booking
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Vendor Support
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Quality of Features
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Concur Travel Reviews
Christina H.
- Role: Consultant
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2024
Doesn’t provide a unique value
Likeliness to Recommend
What differentiates Concur Travel from other similar products?
Nothing really
What is your favorite aspect of this product?
No favourite
What do you dislike most about this product?
Available options it provides
What recommendations would you give to someone considering this product?
I wouldn’t invest in this
Pros
- Efficient Service
- Client's Interest First
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
Mitch C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Gets the job done but still much to be desired.
Likeliness to Recommend
What differentiates Concur Travel from other similar products?
No real differentiators other than look and feel of the platform
What is your favorite aspect of this product?
Mobile app expense approval feature
What do you dislike most about this product?
Lack of flexibility when searching for and booking travel
What recommendations would you give to someone considering this product?
Better search and filter options for flights. Better ability to book multicity travel all under one trip
Pros
- Security Protects
- Reliable
- Enables Productivity
- Caring
Cons
- Commodity Features
- Leverages Incumbent Status
- Less Efficient Service
Kibe p.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2023
A pricey but worthy product.
Likeliness to Recommend
What differentiates Concur Travel from other similar products?
SAP concur connects all expenses, travel and vendor invoice spending in one system providing a single way to manage spending from end to end gain greater visibility into transactions.
What is your favorite aspect of this product?
SAP concur has alot of features and customizations that helps you meet the needs of your business when it comes to travel data and expenses invoices. The platform intergrates near real time data using AI to audit all transactions which let's your business to track and see what they are spending without the fear of blindspots in budgeting. SAP concur provides different automates work flows to help manage end to end traveling in a seemless manner.
What do you dislike most about this product?
I have no complains about this platform as it is convenient with expense assist features that organizes expenses for you.
What recommendations would you give to someone considering this product?
SAP concur streamlines the proper approval authority and makes it easy to manage the expenses made by employees across the business establishments. It is easy to use i would highly recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
