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What is Concur Travel?
Simplify travel management and let employees book business travel on their own, at the best rates, and within spending policies. SAP Concur solutions offer you a way to manage your travel program while capturing all the correct data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
1
Since last award
86 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+71 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Concur Travel?
Pros
- Respectful
- Reliable
- Fair
- Enables Productivity
Cons
- Leverages Incumbent Status
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Risk Management
Bank/Credit Card Integration
Notifications/Alerts/Updates
Self-Service
Mobile
Policy Configuration/Implementation
Sustainability Reports
AI Driven Personalization
Expense Management
Itinerary Management
Travel and Accommodation Booking
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Vendor Support
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Quality of Features
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Concur Travel Reviews
Natalie C.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
Great app, but website is tougher to use
Likeliness to Recommend
What differentiates Concur Travel from other similar products?
I like the fact that you can customise alerts and limits to avoid any overspends or missed claims for staff. I haven't seen this before in other providers.
What is your favorite aspect of this product?
Its simple, but its very useful to be able to take pictures of receipts within the app. No need to photo then upload in the app, you can do it mid flow making a claim.
What do you dislike most about this product?
The biggest downside is using the website. In the event you cant use the app, the website is much more complicated and without any help is difficult to use.
What recommendations would you give to someone considering this product?
The best advice I can give is to use the sort function to arrange submitted expense claims by date, currency and location. It really speeds up the process of reviewing expenses by looking at similar ones in one go.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Security Protects
Monika E.
- Role: Finance
- Industry: Machinery
- Involvement: End User of Application
Submitted Oct 2022
Automated and accurate travel expense reporting
Likeliness to Recommend
What differentiates Concur Travel from other similar products?
Concur Travel allows managing of travel and costs quickly and easily including photographing receipts and attaching them to the expense claim
What is your favorite aspect of this product?
Automatic policy upgrades ensure compliance. It leaves no room for non-compliance by flagging exceeded spending thresholds for employees
What do you dislike most about this product?
Concur Travel should provide a more automated invoice process that automatically catches duplicate entries. This will save significant time with invoice tracking and quicker payments
What recommendations would you give to someone considering this product?
No matter which industry the business operates in, Concur Travel helps manage travel and expense challenges
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
David O.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Oct 2022
Efficient self-service travel culture
Likeliness to Recommend
What differentiates Concur Travel from other similar products?
Concur Travel optimises processes from pre-trip approval and booking right through to expense reporting and data warehousing
What is your favorite aspect of this product?
The system automatically identifies my travel profile including the travel policy that should be applied, pre-determined travel preferences, and frequent travel details
What do you dislike most about this product?
Complete synchronization of online and offline transactions, to support the single point of contact philosophy for travelling employees
What recommendations would you give to someone considering this product?
With Concur Travel post-trip accounting and expense authorisation is efficient and cost effective and reconciliation with your travel management company invoices is facilitated
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
