Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Concur Travel Logo
Concur Travel Logo
SAP Concur

Concur Travel

7.3 /10
Category
Concur Travel
7.3 /10

What is Concur Travel?

Simplify travel management and let employees book business travel on their own, at the best rates, and within spending policies. SAP Concur solutions offer you a way to manage your travel program while capturing all the correct data.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Concur Travel won the following awards in the Travel Management category

Filter By

Concur Travel Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Concur Travel.

84 Likeliness to Recommend

1
Since last award

86 Plan to Renew

75 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Concur Travel?

13% Negative
16% Neutral
71% Positive

Pros

  • Respectful
  • Reliable
  • Fair
  • Enables Productivity

Cons

  • Leverages Incumbent Status

Feature Ratings

Average 79

Risk Management

87

Bank/Credit Card Integration

83

Notifications/Alerts/Updates

82

Self-Service

82

Mobile

81

Policy Configuration/Implementation

81

Sustainability Reports

80

AI Driven Personalization

80

Expense Management

77

Itinerary Management

77

Travel and Accommodation Booking

77

Vendor Capability Ratings

Average 73

Ease of Implementation

83

Ease of IT Administration

82

Vendor Support

79

Ease of Data Integration

77

Business Value Created

75

Availability and Quality of Training

75

Quality of Features

75

Usability and Intuitiveness

73

Ease of Customization

73

Breadth of Features

71

Product Strategy and Rate of Improvement

62

Concur Travel Reviews

Rebecca Q.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Concur doesn't easily integrate

Likeliness to Recommend

7 /10

What differentiates Concur Travel from other similar products?

It's one of the largest known brands on the market.

What is your favorite aspect of this product?

I like that it has a mobile app.

What do you dislike most about this product?

I dislike the integration with AMEX.

What recommendations would you give to someone considering this product?

Make sure there's a clear understanding of the full capabilities and integrations you need. We thought we would be able to easily integrate this with AMEX, but it's more cumbersome in my opinion.

Pros

  • Caring
  • Saves Time
  • Respectful
  • Effective Service

Cons

  • Leverages Incumbent Status
  • Inhibits Innovation
  • Slower Product Innovation

JOSHUA F.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great for Expense Reports.

Likeliness to Recommend

8 /10

What differentiates Concur Travel from other similar products?

I haven’t used a similar product to compare it to.

What is your favorite aspect of this product?

Great for making expense reports.

What do you dislike most about this product?

It could be a little more user friendly.

What recommendations would you give to someone considering this product?

More user friendly.

Pros

  • Unique Features
  • Generous Negotitation
  • Transparent
  • Friendly Negotiation

Romi M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Concur is Unwieldy and Can be Beaten by a Host

Likeliness to Recommend

6 /10

What differentiates Concur Travel from other similar products?

Its unwieldy unfortunately.

What is your favorite aspect of this product?

It is easy to implement and it is easy to get someone to help if needed.

What do you dislike most about this product?

Lack of innovation versus smaller upstarts

What recommendations would you give to someone considering this product?

Check out a host of other companies first.

Pros

  • Caring
  • Respectful
  • Reliable
  • Enables Productivity

Cons

  • Leverages Incumbent Status
  • Less Inspiring
  • Inhibits Innovation

Most Popular Concur Travel Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019