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Conga CLM Logo
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Conga

Conga CLM

Composite Score
7.6 /10
CX Score
7.9 /10
Category
Conga CLM
7.6 /10

What is Conga CLM?

Conga CLM offers innovative ways for Chief Legal Officers to reinvent their contract processes. Capitalizing on the power of AI, these legal leaders are delivering consistent execution of best practices across the contract lifecycle.

Company Details


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Awards & Recognition

Conga CLM won the following awards in the Contract Lifecycle Management category

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Conga CLM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Conga CLM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Conga CLM?

13% Negative
4% Neutral
83% Positive

Pros

  • Respectful
  • Caring
  • Fair
  • Acts with Integrity

Feature Ratings

Average 80

OCR Support

83

Searchable Repository

82

Integration

82

E-Signature

81

Workflow

80

Reporting Analytics

80

Contract Approval

80

Redlining

79

Clause Management

79

Contract Authoring

78

Obligation Management

78

Vendor Capability Ratings

Average 76

Business Value Created

81

Vendor Support

81

Breadth of Features

80

Ease of IT Administration

79

Product Strategy and Rate of Improvement

76

Ease of Implementation

76

Availability and Quality of Training

76

Ease of Data Integration

76

Quality of Features

74

Ease of Customization

74

Usability and Intuitiveness

68

Conga CLM Reviews

Sara C.

  • Role: Sales Marketing
  • Industry: Chemicals
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

A cool tool for contract generation and tracking

Likeliness to Recommend

8 /10

What differentiates Conga CLM from other similar products?

Conga CLM is a fantastic solution since it integrates seamlessly with Salesforce and has a simple user interface that requires little training, increasing overall efficiency. It offers plugins for increased functionality, strong add-ons, and interaction with external downstream systems, making it more scalable.

What is your favorite aspect of this product?

Conga CLM is a favorite of mine, and I believe it is best suited for our businesses that require sophisticated merges with data from several bespoke or standard objects structured in tables. Despite being a superuser and a qualified Conga Composer professional, I believe my organization has merely scratched the surface of what we can achieve with solution parameters.

What do you dislike most about this product?

I dislike that our print materials have proven to be quite tough to perfect and there has been very little training. We learned the majority of what we know through YouTube videos. The support staff is not good and responsible.

What recommendations would you give to someone considering this product?

This solution has significantly reduced the whole turnaround time for our clients, from document creation through document generating to receiving a final signed copy. It has a wizard and document assembly rules, as well as a seamless production of contact from the template utilizing the agreement object fields.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2022

A must for any corporate contracting process

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Saves Time
  • Respectful
  • Reliable

Sushama P.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2022

good tool which needs slight modifications

Likeliness to Recommend

8 /10

What differentiates Conga CLM from other similar products?

Tool is intuitive; can check the audit trail to track the contract status. Can download the file during auditing

What is your favorite aspect of this product?

Redlining; ability to true up the documents using redlining; configurable link expiration and senders automatically; could do better in supporting though.

What do you dislike most about this product?

Server outage issues really frustrates our team as the esignatures that happened so far are lost due to conga server outage which ends up redoing the contract from the scratch

What recommendations would you give to someone considering this product?

Please make sure you fix the server outage issues; also should be able to retrieve the lost data during the outage

Pros

  • Respectful
  • Efficient Service
  • Helps Innovate
  • Continually Improving Product

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