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Conga

Conga Sign

Composite Score

8.1 /10

CX Score

8.3 /10

29 Reviews Write a Review

What is Conga Sign?

In every workflow, the last hurdle to be cleared before reaching the finish line is filling in a simple dotted line. Let’s put an end to those delays and issues. With effortless eSignature, you can capture the electronic signatures you need, quickly and securely so you can keep business moving.

Company Details

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Conga Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Conga Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

Up 1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 90%
Negotiation and Contract:: 79%
Conflict Resolution:: 90%
Strategy & Innovation:: 84%
Service Experience:: 90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Conga Sign?

7% Negative

7% Neutral

86% Positive

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Respectful

Feature Ratings

Average 80

Blockchain Timestamping

Digital Signature

Templates

E-Signatures

User-Friendly

Unlimited Document Sends & Storage

Security

Audit Trail

Notifications

Regulatory Compliance

Mobile

Vendor Capability Ratings

Average 76

Ease of IT Administration

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Vendor Support

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Conga Sign Reviews

Amey N.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

Conga Software: Powerful Tools, but Steep Learning

Likeliness to Recommend

10 /10

What differentiates Conga Sign from other similar products?

Conga Sign stands out from other e-signature solutions with its deep integration with Salesforce, making it particularly appealing for organizations already using Salesforce for customer relationship management. It offers a seamless user experience within the Salesforce ecosystem, automating document generation and approval workflows. Additionally, Conga Sign emphasizes security and compliance, offering features like audit trails and customizable templates, making it suitable for industries with stringent regulatory requirements.

What is your favorite aspect of this product?

My favorite aspect of Conga products is their seamless integration with Salesforce. This tight connection streamlines workflows, making tasks like document generation, e-signatures, and approvals much more efficient without needing to switch between different systems. It creates a smooth, unified experience for users, especially for those in sales or customer service, who rely heavily on Salesforce for their daily operations. The automation features are also a big plus for reducing manual tasks and speeding up processes.

What do you dislike most about this product?

One of the drawbacks of Conga products, particularly for new users, is the steep learning curve. While the integration with Salesforce is powerful, it can be overwhelming for those who aren't familiar with the platform or don’t have experience with complex automation tools. Some users might find the setup and customization options a bit complex, which could lead to frustration, especially without dedicated support or training.

What recommendations would you give to someone considering this product?

If you're considering Conga, here are a few recommendations: Ensure Salesforce Integration Invest in Training Start with Basic Features Consider Support and Implementation Evaluate Your Long-Term Needs

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Saajid P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2025

Conga works perfectly along with CPQ

Likeliness to Recommend

8 /10

What differentiates Conga Sign from other similar products?

Conga Sign provides seamless experience about conga agreement and easy to generate agreement

What is your favorite aspect of this product?

By implementing Conga will same time and can also be integrated easily

What do you dislike most about this product?

As of now, nothing

What recommendations would you give to someone considering this product?

If someone has complex CPQ implementation and that also require agreement to be generated using multiple objects then I would recommend Conga sign to use it

Pros

Reliable
Performance Enhancing
Unique Features
Effective Service

Valarie Y.

Role: Sales Marketing
Industry: Biotechnology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2025

Email labeling record keeping

Likeliness to Recommend

9 /10

What differentiates Conga Sign from other similar products?

The integration with Gmail shared email labels has been very helpful for finding or recalling information faster.

What is your favorite aspect of this product?

The shared email labels to help with team integration and streamlining.

What do you dislike most about this product?

The cost has continued to rise.

What recommendations would you give to someone considering this product?

Use the shared email labels and make sure to add any new team members to have access to them.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Latest Research

Conga Sign

What is Conga Sign?

Company Details

Need Assistance?

Conga Sign Ratings

85 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

Up 1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Conga Sign?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Blockchain Timestamping Tool provides the means to publicly verify the signing of documents by publishing document signing events along with timestamps to a public blockchain.

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

Templates Tool provides a set of pre-made templates you can use and distribute instead of creating new ones for every situation.

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Unlimited Document Sends & Storage Provides the ability to send and store as many documents as needed for enterprise business operations without enforcing an upper limit or cap.

Security Software provides appropriate data and access security.

Audit Trail View all previous activity including any recent edits and user access.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Conga Sign Reviews

Amey N.

Conga Software: Powerful Tools, but Steep Learning

Likeliness to Recommend

Pros

Saajid P.

Conga works perfectly along with CPQ

Likeliness to Recommend

Pros

Valarie Y.

Email labeling record keeping

Likeliness to Recommend

Pros

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Title

Up 1
Since last award

Feature Ratings

Blockchain Timestamping

Digital Signature

Templates

E-Signatures

User-Friendly

Unlimited Document Sends & Storage

Security

Audit Trail

Notifications

Regulatory Compliance

Mobile

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Vendor Support

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization