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Contentful Logo Award Winner Product Badge
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Contentful

Contentful

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Contentful
8.8 /10

What is Contentful?

Contentful is the intelligent composable content platform that empowers brands to deliver impactful experiences at scale. It’s the modern way to manage content: Control all content from a single hub. Publish to any channel. Integrate hundreds of tools with our industry-leading app framework. Contentful’s visually engaging interfaces are tailored for every contributor — making all tools intuitive and simple for developers, editors, marketers, and writers to play an integral role in shaping and delivering compelling experiences together.

Company Details


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Awards & Recognition

Contentful won the following awards in the Content Marketing category

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Contentful Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Contentful.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Contentful?

0% Negative
6% Neutral
94% Positive

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Respectful

Feature Ratings

Average 86

Content Storage

88

Content Optimization

87

Content Analytics

87

Content Creation

87

Content Curation / Library Controls

86

Editorial Calendar

86

Multi-Channel Distribution

83

DAM (Digital asset management) Integration

82

Personalization/Audience Targeting

81

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Data Integration

87

Quality of Features

86

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Vendor Support

84

Breadth of Features

83

Availability and Quality of Training

83

Ease of Customization

83

Ease of IT Administration

82

Contentful Reviews

Daniel G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Great solution to manage your content

Likeliness to Recommend

9 /10

What differentiates Contentful from other similar products?

Contentful is the best tool to help our team of experts manage all your data in one hub, giving you a multitude of tools to build apps and websites quickly and efficiently. So we don't add new features, but if we do, we adapt to them.Containful is different because, unlike other tools, you don't need to create a repository to keep your data well-organized and secure.

What is your favorite aspect of this product?

What I like the most about this tool is that it saves me a lot of time and effort because I no longer have to create a store to manage my content. It also provides various tools to facilitate the development of websites and applications.

What do you dislike most about this product?

I did not encounter any problem as this tool helps me to manage content in different languages in one place. So we're very happy with that.

What recommendations would you give to someone considering this product?

The ease of use and seamless integration allow users to navigate the interface without much training, making it adaptable to all types of businesses, regardless of industry, which is why we recommend this tool to anyone.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Anahí lucía L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Versatility and effective operation with this tool

Likeliness to Recommend

9 /10

What differentiates Contentful from other similar products?

It is a tool for publishing content on different websites. If we talk about the advantages and what differentiates this tool from others, is that in general it provides more functions in terms of management, templates, access and of course distribution of the contents in various sites, when you have a medium or large company these factors matter

What is your favorite aspect of this product?

It is adaptable to the different programming languages of the companies, what I mean by this is that the tool can be implemented in any company, there are small organizations that have accessed its functions like large ones without problems, it is not complicated to use and teams can fully manage and control their content

What do you dislike most about this product?

The costs are to be considered in this tool

What recommendations would you give to someone considering this product?

I recommend it, it is not a complicated way to manage content resources, nor is it a difficult deployment system

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Margareth L.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Control content seamlessly

Likeliness to Recommend

9 /10

What differentiates Contentful from other similar products?

This is a web content control and management tool, this tool guarantees much more efficient operations, especially in content updates and distributions on different platforms. If I have to assign some capacity that usually stands out from this tool, it is with its drag and drop system drop the professional can manage content without problems as well as documents or calendar without additional integrations

What is your favorite aspect of this product?

What I like most about this tool in terms of management is that it also allows the management of models, something that improves the capabilities of professionals and greatly increases the ability to respond without problems to business developments and even user management with remarkable security. and functional is a business development technology

What do you dislike most about this product?

The monthly cost is somewhat high for small businesses with not much income but for large organizations it is very functional

What recommendations would you give to someone considering this product?

A marketing system that improves the company in efficient and reliable measures

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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