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Contentful Logo Award Winner Product Badge
Contentful Logo Award Winner Product Badge
Contentful

Contentful

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Contentful
8.8 /10

What is Contentful?

Contentful is the intelligent composable content platform that empowers brands to deliver impactful experiences at scale. It’s the modern way to manage content: Control all content from a single hub. Publish to any channel. Integrate hundreds of tools with our industry-leading app framework. Contentful’s visually engaging interfaces are tailored for every contributor — making all tools intuitive and simple for developers, editors, marketers, and writers to play an integral role in shaping and delivering compelling experiences together.

Company Details


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Awards & Recognition

Contentful won the following awards in the Content Marketing category

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Contentful Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Contentful.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Contentful?

0% Negative
6% Neutral
94% Positive

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Respectful

Feature Ratings

Average 86

Content Storage

88

Content Optimization

87

Content Analytics

87

Content Creation

87

Content Curation / Library Controls

86

Editorial Calendar

86

Multi-Channel Distribution

83

DAM (Digital asset management) Integration

82

Personalization/Audience Targeting

81

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Data Integration

87

Quality of Features

86

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Vendor Support

84

Breadth of Features

83

Availability and Quality of Training

83

Ease of Customization

83

Ease of IT Administration

82

Contentful Reviews

Angela R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

A good tool for marketing professionals

Likeliness to Recommend

9 /10

What differentiates Contentful from other similar products?

This is a tool oriented or designed for marketing professionals, since basically its functions are more related to managing content for websites on different platforms, something that greatly reduces their daily tasks, I could say that it is a multichannel tool capable of quickly synchronizing and having a unique advanced and professional record

What is your favorite aspect of this product?

What I like the most is its programming system, I would not consider it a difficult tool to use because it has many functions, including activity monitoring and the distribution of business content to different sites, it also has increasing file sharing business capacities

What do you dislike most about this product?

The cost could be considered to be the most remarkable thing about this tool if we talk about aspects to take into account when acquiring its services, but its capabilities could compensate it

What recommendations would you give to someone considering this product?

A tool that can be used by both developers and marketing professionals who are very quick to adapt

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Natalia S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Reliable content management systems

Likeliness to Recommend

9 /10

What differentiates Contentful from other similar products?

The capabilities of this tool represent advances in terms of the daily management of companies since many of its functions generally allow business information and content materials made by professionals to be distributed without major complications and even stored in a secure manner safe

What is your favorite aspect of this product?

Contenful has been for years a leading system for managing content and information on different platforms, allowing them to be edited and managed much faster, allowing content to be managed even on mobile devices, something that generally increases business development in areas of marketing

What do you dislike most about this product?

There are no complicated operations in this tool that you consider are not efficient or that require accessories. It is important to know the capabilities of this type of system to make the best use of it

What recommendations would you give to someone considering this product?

I recommend it because in terms of business development the tool is quite good, especially when working digitally on different websites

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Art B.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Wow!!!!!!!

Likeliness to Recommend

8 /10

What differentiates Contentful from other similar products?

Fast of use

What is your favorite aspect of this product?

Scalabilitt

What do you dislike most about this product?

No in-build preview

What recommendations would you give to someone considering this product?

Take it! Nothing

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

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