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Contentful Logo Award Winner Product Badge
Contentful Logo Award Winner Product Badge
Contentful

Contentful

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Contentful
8.8 /10

What is Contentful?

Contentful is the intelligent composable content platform that empowers brands to deliver impactful experiences at scale. It’s the modern way to manage content: Control all content from a single hub. Publish to any channel. Integrate hundreds of tools with our industry-leading app framework. Contentful’s visually engaging interfaces are tailored for every contributor — making all tools intuitive and simple for developers, editors, marketers, and writers to play an integral role in shaping and delivering compelling experiences together.

Company Details


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Awards & Recognition

Contentful won the following awards in the Content Marketing category

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Contentful Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Contentful.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Contentful?

0% Negative
6% Neutral
94% Positive

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Respectful

Feature Ratings

Average 86

Content Storage

88

Content Optimization

87

Content Analytics

87

Content Creation

87

Content Curation / Library Controls

86

Editorial Calendar

86

Multi-Channel Distribution

83

DAM (Digital asset management) Integration

82

Personalization/Audience Targeting

81

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Data Integration

87

Quality of Features

86

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Vendor Support

84

Breadth of Features

83

Availability and Quality of Training

83

Ease of Customization

83

Ease of IT Administration

82

Contentful Reviews

Darian R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Content with Contentful

Likeliness to Recommend

9 /10

What differentiates Contentful from other similar products?

Contentful is a fantastic way to leverage pure content in a structure that you can define with preset libraries and tools to access it. It is fast and streamlines building apps that can enable small teams or large teams to iterate and build quickly.

What is your favorite aspect of this product?

My favorite aspect of this is that it is entirely customizable to your needs for data structure and data management.

What do you dislike most about this product?

I dislike most that this is bare bones, but that is the greatest strength. It may not be the best fit for all projects that require a fast turnaround but if you are familiar with this type of product and workflow you can absolutely blaze through the builds.

What recommendations would you give to someone considering this product?

Consider if you have the skills to build your own systems or if you would rather pay to rely on prebuilt cms with a front and back end for customers and clients or users.

Pros

  • Altruistic
  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product

Elisabeth C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

An effective CMS that is used on a regular basis.

Likeliness to Recommend

7 /10

What differentiates Contentful from other similar products?

Contentful Content Platform is simple to use and adaptable. The flexibility to immediately replicate forms saves so much time over having to generate each file each time. We enjoy being free to modify, manipulate, and experiment with the appearance of the panel and its various sub-categories.

What is your favorite aspect of this product?

Instead of beginning from zero, the form creator has proved useful for developing and replicating forms. Contentful Content Platform had also facilitated the process of reproducing much easier than in the past.

What do you dislike most about this product?

Contentful Content Platform is currently growing; for instance, we cannot add our custom typeface to the rich text editor. We are only permitted to utilize the features that they have given. It is, in fact, a disadvantage.

What recommendations would you give to someone considering this product?

I would suggest it to other people who want to construct reproducible forms and websites.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Bohuslava Z.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Better than Wordpress

Likeliness to Recommend

9 /10

What differentiates Contentful from other similar products?

Personally, I hate Wordpress and Contentful was a perfect solution with understandable UX.

What is your favorite aspect of this product?

Understandable use experience

What do you dislike most about this product?

Everything is perfect

What recommendations would you give to someone considering this product?

Don't even think about any other CMS, this one is the best

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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