


Coupa Supply Chain Design & Planning

What is Coupa Supply Chain Design & Planning?
Coupa gives you the flexibility to work with any supplier you want, any way you want.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
Down
6
Since last award
89 Plan to Renew
Down
7
Since last award
75 Satisfaction of Cost Relative to Value
Down
5
Since last award
Emotional Footprint Overview
- Product Experience:
- 80%
- Negotiation and Contract:
- 73%
- Conflict Resolution:
- 78%
- Strategy & Innovation:
- 82%
- Service Experience:
- 83%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Coupa Supply Chain Design & Planning?
Pros
- Continually Improving Product
- Respectful
- Helps Innovate
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Procurement Management
Order Management
Supplier Management
Customer Service
Collaboration
Transportation Management
Inventory Management
Warehouse Management
Demand Planning
Manufacturing Planning and Production
Forecasting and Planning
Vendor Capability Ratings
Vendor Support
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Availability and Quality of Training
Quality of Features
Ease of Data Integration
Coupa Supply Chain Design & Planning Reviews

Valerie K.
- Role: Finance
- Industry: Biotechnology
- Involvement: Vendor Selection and Purchasing
Submitted May 2025
Good software
Likeliness to Recommend
What differentiates Coupa Supply Chain Design & Planning from other similar products?
Ease of use
What is your favorite aspect of this product?
To be able to export data easily and quickly
What do you dislike most about this product?
Little to know customization and formatting of the platform is highly unorganized
What recommendations would you give to someone considering this product?
No recommendations
Pros
- Efficient Service
- Security Protects
- Helps Innovate
- Continually Improving Product
Cons
- Less Effective Service
- Wastes Time
Kaylan A.
- Role: Vendor Management
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
Coupa's great, compatibility issues.
Likeliness to Recommend
What differentiates Coupa Supply Chain Design & Planning from other similar products?
Ease of use, amount of information built in, and traceability
What is your favorite aspect of this product?
Streamlines process.
What do you dislike most about this product?
It isn't as compatible with our other systems.
What recommendations would you give to someone considering this product?
Verify that every bit of the software will work the way it is supposed to with your current systems. There are certain aspects that cannot be used until we upgrade other things.
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Unique Features
Cons
- Vendor's Interest First

Arunkumar A.
- Role: Vendor Management
- Industry: Transportation
- Involvement: Vendor Management and Renewal
Submitted Dec 2024
Intuitive, easy to access, user friendly.
Likeliness to Recommend
What differentiates Coupa Supply Chain Design & Planning from other similar products?
Intuitive, easy to access, has a better customer support but needs to work well with the integration
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Integration should be better
What recommendations would you give to someone considering this product?
Software which has been widely adapted by companies recently, easy to teach and to be taught.
Pros
- Reliable
- Effective Service
- Helps Innovate
- Enables Productivity
Cons
- Commodity Features
- Less Generous
- Leverages Incumbent Status