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Coupa Supply Chain Design & Planning Logo Award Winner Product Badge
Coupa Supply Chain Design & Planning Logo Award Winner Product Badge
Coupa Software

Coupa Supply Chain Design & Planning

Composite Score
6.9 /10
CX Score
7.0 /10
Category
Coupa Supply Chain Design & Planning
6.9 /10

What is Coupa Supply Chain Design & Planning?

Coupa gives you the flexibility to work with any supplier you want, any way you want.

Company Details


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Awards & Recognition

Coupa Supply Chain Design & Planning won the following awards in the Supply Chain Management category

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Coupa Supply Chain Design & Planning Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Coupa Supply Chain Design & Planning.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

5
Since last award

96 Plan to Renew

2
Since last award

78 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Coupa Supply Chain Design & Planning?

6% Negative
12% Neutral
82% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Continually Improving Product
  • Effective Service

Feature Ratings

Average 76

Order Management

80

Procurement Management

79

Collaboration

78

Transportation Management

77

Shipping Management

76

Supplier Management

76

Customer Service

75

Inventory Management

73

Forecasting and Planning

73

Warehouse Management

73

Returns Management

73

Vendor Capability Ratings

Average 77

Vendor Support

86

Usability and Intuitiveness

81

Ease of Implementation

80

Product Strategy and Rate of Improvement

79

Business Value Created

79

Ease of IT Administration

78

Ease of Customization

77

Breadth of Features

76

Quality of Features

75

Availability and Quality of Training

71

Ease of Data Integration

68

Coupa Supply Chain Design & Planning Reviews

Arunkumar A.

  • Role: Vendor Management
  • Industry: Transportation
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Dec 2024

Intuitive, easy to access, user friendly.

Likeliness to Recommend

6 /10

What differentiates Coupa Supply Chain Design & Planning from other similar products?

Intuitive, easy to access, has a better customer support but needs to work well with the integration

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Integration should be better

What recommendations would you give to someone considering this product?

Software which has been widely adapted by companies recently, easy to teach and to be taught.

Pros

  • Reliable
  • Effective Service
  • Helps Innovate
  • Enables Productivity

Cons

  • Commodity Features
  • Less Generous
  • Leverages Incumbent Status

Upagya K.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Coupa’s integration process can be cumbersome.

Likeliness to Recommend

8 /10

What differentiates Coupa Supply Chain Design & Planning from other similar products?

It is more advanced

What is your favorite aspect of this product?

Supply chain design

What do you dislike most about this product?

The integration aspect with different ERPS

What recommendations would you give to someone considering this product?

It’s an evolving product if you have patience then go for it

Pros

  • Continually Improving Product
  • Effective Service
  • Inspires Innovation
  • Caring

RAUNAK A.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

"Great business spend management platform "

Likeliness to Recommend

9 /10

What differentiates Coupa Supply Chain Design & Planning from other similar products?

Coupa's is unique because it offers a suite of end-to-end services and software tools that enable organizations to understand, optimize and automate the entire supply chain. The combination of Coupa’s integrated platform, extensive data collection and analytics capabilities, machine learning technology and expert services help organizations make faster, smarter decisions about their supply chains. Additionally, Coupa supplies valuable benchmarking information that helps companies compare their performance against competitive industry leaders and identify areas for improvement to stay ahead of competitors.

What is your favorite aspect of this product?

Coupa is an automated and comprehensive cloud spend management platform. It provides organizations with the software and services needed to manage their entire spending process most likely features are: 1. Cloud-based spend data analytics Visibility into where money is being spent via visual dashboards and in-depth data Visualization. 2. Integrated buying platform — Streamlines requisitioning, approvals, orders/invoices, tracking, supplier enablement, and more. And 3. Reduced operational costs by streamlining manual processes related to procurement & payments 4. Increased visibility into spending patterns provided by real-time data.

What do you dislike most about this product?

One of the main disadvantages of Coupa is that it lacks advanced analytics capabilities, which is a major issue for some businesses. Additionally, some users have reported issues with integration and implementation as well as implementation times, though judging from reviews most of these cases have been resolved quickly. Some older reviews also indicate that the customer service / tech support is lacking in response time and efficiency.

What recommendations would you give to someone considering this product?

Firstly Analyse business needs and determine how Coupa Software can address them.Then Speak to other companies who use the platform to get an understanding of their experiences with the system and quality of customer support.And Carefully consider the costs associated with implementation and maintenance, including subscription fees, customization needs, migration costs, and training requirements.Make sure that your team is comfortable using the system before committing to a long-term purchase or subscription agreement and Ensure that the platform's features are compatible with existing technologies.I highly recommend because I familiar with.

Pros

  • Enables Productivity
  • Efficient Service
  • Inspires Innovation
  • Respectful

Cons

  • Less Performance Enhancing
  • Less Transparent
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