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Coupa Supply Chain Design & Planning Logo Award Winner Product Badge
Coupa Supply Chain Design & Planning Logo Award Winner Product Badge
Coupa Software

Coupa Supply Chain Design & Planning

Composite Score
6.9 /10
CX Score
7.0 /10
Category
Coupa Supply Chain Design & Planning
6.9 /10

What is Coupa Supply Chain Design & Planning?

Coupa gives you the flexibility to work with any supplier you want, any way you want.

Company Details


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Awards & Recognition

Coupa Supply Chain Design & Planning won the following awards in the Supply Chain Management category

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Coupa Supply Chain Design & Planning Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Coupa Supply Chain Design & Planning.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

5
Since last award

96 Plan to Renew

2
Since last award

78 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Coupa Supply Chain Design & Planning?

6% Negative
12% Neutral
82% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Continually Improving Product
  • Effective Service

Feature Ratings

Average 76

Order Management

80

Procurement Management

79

Collaboration

78

Transportation Management

77

Shipping Management

76

Supplier Management

76

Customer Service

75

Inventory Management

73

Forecasting and Planning

73

Warehouse Management

73

Returns Management

73

Vendor Capability Ratings

Average 77

Vendor Support

86

Usability and Intuitiveness

81

Ease of Implementation

80

Product Strategy and Rate of Improvement

79

Business Value Created

79

Ease of IT Administration

78

Ease of Customization

77

Breadth of Features

76

Quality of Features

75

Availability and Quality of Training

71

Ease of Data Integration

68

Coupa Supply Chain Design & Planning Reviews

Doug B.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Great Product and great customer support

Likeliness to Recommend

8 /10

What differentiates Coupa Supply Chain Design & Planning from other similar products?

It's ability to track inventory and purchases.

What is your favorite aspect of this product?

Reporting is a great feature of this product.

What do you dislike most about this product?

It is not as user friendly as I would like.

What recommendations would you give to someone considering this product?

Adding more support staff to your team.

Pros

  • Trustworthy
  • Saves Time
  • Fair
  • Helps Innovate

Christopher B.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy to use, understand, and manage, but pricey

Likeliness to Recommend

8 /10

What differentiates Coupa Supply Chain Design & Planning from other similar products?

Vendor portal and automated PO workflow

What is your favorite aspect of this product?

Easy to manage approval workflows

What do you dislike most about this product?

Cost seems excessively high

What recommendations would you give to someone considering this product?

Find an experienced implementation partner

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2020

Great functionality,Much better for our purchasing

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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