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Creatio

Creatio Studio

Composite Score

8.0 /10

CX Score

8.5 /10

33 Reviews Write a Review

What is Creatio Studio?

Automate any internal processes – from document approval to collaboration on complex projects involving multiple teams. Creatio provides a complete set of tools to effectively manage business processes, including process modelling, execution, monitoring and analysis. Take advantage of industry best practices to ensure the maximum efficiency of business processes management at your organization.

Company Details

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Creatio Studio Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Creatio Studio.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

74 Likeliness to Recommend

94 Plan to Renew

1
Since last award

73 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Creatio Studio?

0% Negative

8% Neutral

92% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Helps Innovate

Feature Ratings

Average 81

Business Rules Management

Process Management

Process Simulation and Execution

BPM Workflow and Approvals

Knowledge and Document Management

Deployment

Form and Report Building

Mobile

Process Monitoring and Optimization

Process Modelling and Design

Analytics and Reporting

Vendor Capability Ratings

Average 78

Ease of Implementation

Ease of Customization

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Creatio Studio Reviews

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted May 2020

Fantastic Product and implementation was a breeze

Likeliness to Recommend

1 /10

Pros

Reliable
Trustworthy
Unique Features
Effective Service

Role: C-Level
Industry: Insurance
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted May 2020

Great product!

Likeliness to Recommend

5 /10

Pros

Trustworthy
Unique Features
Inspires Innovation
Caring

Andrew M.

Role: Operations
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2020

No More "This is how we've always done it."

Likeliness to Recommend

10 /10

What differentiates Creatio Studio from other similar products?

It's more modern and easier to use interface. I feel like I'm more in control of what I am doing instead of just plucking around hoping something works.

What is your favorite aspect of this product?

The intuitiveness. I could jump right in and start using it.

What do you dislike most about this product?

There are some add-ons that we want and some we don't (C-suite stuff). But it's kind of packaged in a way that you have to get what they give.

What recommendations would you give to someone considering this product?

Try it out. The free trial was a great opportunity for us to see what it was like compared to our previous software.

Pros

Enables Productivity
Effective Service
Respectful
Performance Enhancing

Cons

Charges for Enhancements

Latest Research

Creatio Studio

What is Creatio Studio?

Company Details

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Awards & Recognition

Creatio Studio Ratings

74 Likeliness to Recommend

94 Plan to Renew

1 Since last award

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Creatio Studio?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Deployment Includes ability to execute business processes, automated or not, through the tool whether that it is on the user's machine, cloud, or other virtual environment

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Creatio Studio Reviews

Fantastic Product and implementation was a breeze

Likeliness to Recommend

Pros

Great product!

Likeliness to Recommend

Pros

Andrew M.

No More "This is how we've always done it."

Likeliness to Recommend

Pros

Cons

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Title

1
Since last award

Feature Ratings

Business Rules Management

Process Management

Process Simulation and Execution

BPM Workflow and Approvals

Knowledge and Document Management

Deployment

Form and Report Building

Mobile

Process Monitoring and Optimization

Process Modelling and Design

Analytics and Reporting

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration