Crises Control Customer Reviews 2025

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Crises Control

Composite Score

8.2 /10

CX Score

8.6 /10

55 Reviews Write a Review

What is Crises Control?

Crises Control ensures that organisations can maintain clear and reliable communication during critical events by making it simple to send notifications to any number of people simultaneously. It enables immediate, individualised responses while automatically maintaining a comprehensive audit trail, ensuring accountability and compliance. By delivering real-time Critical Event Management and notifications, Crises Control helps organisations minimise risks to safety, reduce environmental impact, and protect reputation and operational continuity.

Company Details

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Awards & Recognition

Crises Control won the following awards in the Emergency Notification category

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2025 Data Quadrant Champion

Latest Award, 2025

10 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

7 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

7 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Champion

2022

11 Top Rated Capabilities

8 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

2021 Data Quadrant Champion

2021

Crises Control Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Crises Control.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

100

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 100%
Negotiation and Contract:: 98%
Conflict Resolution:: 99%
Strategy & Innovation:: 99%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Crises Control?

3% Negative

2% Neutral

95% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 82

Scheduled Messaging

Conference Call Support

Single Sign-On (SSO)

Weather Alert

Multi-Language Support

Location-Based Notification

Distribution Lists

Voice Recorded Alerts

Sequential Processing

Message Status Reporting

Contact Information Encryption

Vendor Capability Ratings

Average 85

Vendor Support

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Business Value Created

Ease of Implementation

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Crises Control Screenshots

Crises Control Videos

Crises Control Reviews

Maria C.

Role: Finance
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2020

Value for Money! Pleasantly functional, secure.

Likeliness to Recommend

9 /10

What differentiates Crises Control from other similar products?

UK based, and easy to use. I have needed very little training to use the tool. Also the tool way put in place less than 2 weeks after we decided to go with Crises Control.

What is your favorite aspect of this product?

Support team are very pleasant, responsive and helpful! :)

What do you dislike most about this product?

Crises Control cannot send messages via WhatsApp.

What recommendations would you give to someone considering this product?

Reach out and try it yourself in the free trial!

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Role: Finance
Industry: Utilities
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Oct 2020

Easy to use, excellent product

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Crises Control

What is Crises Control?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

2021 Emotional Footprint Champion

2021 Data Quadrant Champion

Crises Control Ratings

93 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Crises Control?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Scheduled Messaging Scheduling of one-time, multiple, or repeated messaging.

Conference Call Support Set up instant conference calls via the Emergency Mass Notification System (EMNS) solution.

Single Sign-On (SSO) Link to organization’s enterprise login for authentication.

Weather Alert Receive notifications from subscribed weather alert providers.

Multi-Language Support Send or translate alerts in multiple languages.

Location-Based Notification Target alerts to specific regions or business locations.

Distribution Lists Maintain a distribution list of contact information for notification recipients.

Voice Recorded Alerts Recording and broadcasting of voice alerts created by the sender’s voice, rather than text-to-speech.

Sequential Processing The ability to set alerts to be sent in a specific order to various audiences.

Message Status Reporting Message receipt confirmation and message status tracking/reporting.

Contact Information Encryption Contact information is encrypted.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Crises Control Screenshots

PING Scheduler

Incident Manager

SOS Panic Button

Public Alert

Incident Reporting and Auditing

Task Manager

Crises Control Videos

https://www.crises-control.com/?utm_source=softwarereviews

Crises Control - Your Comprehensive Crisis Management Software Solution

The power of Crises Control Mass Notification System

Crises Control Reviews

Maria C.

Value for Money! Pleasantly functional, secure.

Likeliness to Recommend

Pros

Easy to use, excellent product

Likeliness to Recommend

Pros

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Title

Feature Ratings

Scheduled Messaging

Conference Call Support

Single Sign-On (SSO)

Weather Alert

Multi-Language Support

Location-Based Notification

Distribution Lists

Voice Recorded Alerts

Sequential Processing

Message Status Reporting

Contact Information Encryption

Vendor Capability Ratings

Vendor Support

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Business Value Created

Ease of Implementation

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration