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What is Cvent Attendee Hub?
Spark engagement with a virtual event platform. Connect with your virtual event attendees. Boost their interaction with you, sponsors, exhibitors, and each other.
Company Details
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Get AssistanceCvent Attendee Hub Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Cvent Attendee Hub.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cvent Attendee Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Under Delivered
- Vendor's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Registration Process/Integration
Customer Support
Presentation/ Webinar Capabilities
Metric and Reporting
Attendee Engagement
Vendor e-Commerce
Gamification
Branding and Visual Customization
Social Media Channel Integration Outbound
Whitelabeling
Exhibitor or Vendor Environment
Vendor Capability Ratings
Availability and Quality of Training
Vendor Support
Ease of Implementation
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Also Featured in...
Cvent Attendee Hub Reviews
Michele G.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2021
Awesome tool Wonderful support Big learning curve
Likeliness to Recommend
What differentiates Cvent Attendee Hub from other similar products?
Cvent is a leader in the industry.
What is your favorite aspect of this product?
Its professional appearance and attendee experience.
What do you dislike most about this product?
It can be overwhelming to learn how to use and all of its intricacies.
What recommendations would you give to someone considering this product?
Give yourself time to learn the tool. Once you get the hang of it, you will be very impressed with its capabilities.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Shelley G.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2021
Great tool but would love more customization!
Likeliness to Recommend
What differentiates Cvent Attendee Hub from other similar products?
While the platform is simple it is very easy to use and has a quick set-up. We don't need tons of bells and whistles - we just need a platform that works consistently which Attendee Hub does!!
What is your favorite aspect of this product?
The help desk is unparalleled. So patient and thoughtful no matter what the challenge. Spent a lot of time working to untangle a Mobius loop type problem but we figured it out!
What do you dislike most about this product?
1) Limitations of the Zoom license that is currently available and in order to have break-outs, we need to exit the platform or use our own Zoom license. If that could be incorporated that would be awesome! 2) Sending reminder emails by session is not easy to do unless it's a manual process (at least the last time I tried to do it) otherwise the reminders are only at the event level. 3) No preview available until you launch the event in Attendee Hub....
What recommendations would you give to someone considering this product?
This is your tool! So easy to use and tech support is awesome. The customer success teams are available and have great suggestions to make your site very polished. It's my go-to for internal events!! You won't regret it!
Pros
- Respectful
- Security Protects
- Reliable
- Enables Productivity
Cons
- Less Friendly Negotiation
Dana C.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2021
Easy to use and reliable
Likeliness to Recommend
What differentiates Cvent Attendee Hub from other similar products?
If you are already using Cvent as an attendee management tool, it really ties everything together and makes it a great experience for yourself and employees
What is your favorite aspect of this product?
Extremely helpful with how the platforms can be communicated with each other to eliminate duplicate work.
What do you dislike most about this product?
I think there is a learning curve for some to get this all set up
What recommendations would you give to someone considering this product?
Take some time to do demos if you are able to
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
