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What is Cvent Attendee Hub?
Spark engagement with a virtual event platform. Connect with your virtual event attendees. Boost their interaction with you, sponsors, exhibitors, and each other.
Company Details
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Get AssistanceCvent Attendee Hub Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cvent Attendee Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Under Delivered
- Vendor's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Registration Process/Integration
Customer Support
Presentation/ Webinar Capabilities
Metric and Reporting
Attendee Engagement
Vendor e-Commerce
Gamification
Branding and Visual Customization
Social Media Channel Integration Outbound
Whitelabeling
Exhibitor or Vendor Environment
Vendor Capability Ratings
Availability and Quality of Training
Vendor Support
Ease of Implementation
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Ease of Customization
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Cvent Attendee Hub Reviews
Frank J. A.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2021
Great product and ever-evolving
Likeliness to Recommend
What differentiates Cvent Attendee Hub from other similar products?
The integration between the event management module, including registration, was key in our decision-making process. As prior Cvent users, onboarding was limited. They have created a powerful system, and one thing I will say about Cvent, is they do not stagnate. I was impressed that they used this platform for their first virtual event and it performed extremely well. Cvent is continually improving its product offering and this product will continue to improve as competition heats up as it relates to functionality and the ability to customize to the client's needs.
What is your favorite aspect of this product?
The with the Cvent Event Module. For event users, most of the attendee hub is managed through the event module with add-ons such as the Appointments Module for networking. The Cvent Attendee Hub is basically DIY but for the first go-'round, you should consider their 360 Production Services for the added expertise which can get a little pricey. That said, I have a great sales team and Cvent has always found a workaround where functionality was lacking and takes improvement feedback seriously.
What do you dislike most about this product?
Some functionality features are still lacking. I would like to see more flexibility with managing some of the virtual assets and engagement. For example, they currently offer upvoting of Q&A but written response is not yet available (it's on the road map but too late for my upcoming event). This is something I would think would be available with the initial release, right?
What recommendations would you give to someone considering this product?
Visit the support community and read up on what the VAH can and can't do. Look at your budget and look at all the bells and whistles to determine your ROI. If you are a small organization, budget for the Cvent's production services to initially get you up and running and pay for the extra support on the day of (unless you have techno wizards within your organization AND enough staff to manage all your needs, such as zoom room monitors for peer to peer sessions, etc).
Pros
- Continually Improving Product
- Client Friendly Policies
- Includes Product Enhancements
- Friendly Negotiation
Whitney E.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Apr 2021
Cvent is a great start to finish event tool
Likeliness to Recommend
What differentiates Cvent Attendee Hub from other similar products?
I appreciate that Cvent owns the whole event experience from start to finish
What is your favorite aspect of this product?
I like how user friendly and intuitive it is to build events in Cvent.
What do you dislike most about this product?
I don't really dislike anything about Cvent.
What recommendations would you give to someone considering this product?
I would recommend that people take advantage of the training that is available.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Natalie S.
- Role: Operations
- Industry: Gaming and Hospitality
- Involvement: Initial Implementation
Submitted Mar 2021
Great product but a lot of room for improvement.
Likeliness to Recommend
What differentiates Cvent Attendee Hub from other similar products?
Easy to use
What is your favorite aspect of this product?
Cannot answer this in depth yet as we are waiting for the new features to roll out.
What do you dislike most about this product?
Many features not yet available.
What recommendations would you give to someone considering this product?
Wait until more features are added.
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Effective Service
