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CyberArk Software

CyberArk Privileged Access Manager

Composite Score

8.4 /10

CX Score

8.6 /10

28 Reviews Write a Review

What is CyberArk Privileged Access Manager?

The Core Privileged Access Security Solution unifies Enterprise Password Vault, Privileged Session Manager and Privileged Threat Analytics to protect an organization’s most critical assets.

Company Details

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Awards & Recognition

CyberArk Privileged Access Manager won the following awards in the Privileged Access Management category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Conflict Resolution

2023

CyberArk Privileged Access Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CyberArk Privileged Access Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CyberArk Privileged Access Manager?

7% Negative

0% Neutral

93% Positive

Pros

Reliable
Trustworthy
Altruistic
Acts with Integrity

Feature Ratings

Average 79

Multi-Factor Authentication (MFA)

Password Vaulting

Privileged Remote Access

Audit, Reporting & Compliance

Privileged Session Monitoring and Control

Privileged Account Discovery

Live Session Monitoring

Access Control

Privileged Behavioural Analytics

Privileged Password Management

Privileged Account Life Cycle Management

Vendor Capability Ratings

Average 78

Breadth of Features

Quality of Features

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

CyberArk Privileged Access Manager Reviews

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Nov 2023

Smartly manages password security and logging

Likeliness to Recommend

10 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Fair

Ravikumar P.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

Central Solution for managing critical accounts

Likeliness to Recommend

10 /10

What differentiates CyberArk Privileged Access Manager from other similar products?

Cybeark has PSM and threat analytics and MFA which makes difference when compare to other

What is your favorite aspect of this product?

PSM and CPM and Vault which are essential aspect for critical data

What do you dislike most about this product?

UI login not working properly

What recommendations would you give to someone considering this product?

Improve login functionality and improve speed and performance

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Saves Time

Poorna Srinivasa Rao T.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2023

Efficient to use and best access / PAM Tool

Likeliness to Recommend

10 /10

What differentiates CyberArk Privileged Access Manager from other similar products?

CyberArk PAM is the market leader and the eas to use tool.

What is your favorite aspect of this product?

Secure environment and Vault

What do you dislike most about this product?

Difficult to install and a bit complex to troubleshoot

What recommendations would you give to someone considering this product?

Price could be a bit better, and bit complex troubleshoot process can be simplified.

Pros

Efficient Service
Respectful
Helps Innovate
Continually Improving Product

Latest Research

CyberArk Privileged Access Manager

What is CyberArk Privileged Access Manager?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

CyberArk Privileged Access Manager Ratings

93 Likeliness to Recommend

1 Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love CyberArk Privileged Access Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication for Administrators.

Password Vaulting Regulatory compliance, good security posture, and best practice prevent privileged users from knowing the passwords to critical systems and resources.

Privileged Remote Access Vendors may require remote privileged access to an enterprise network in order to complete tasks, thus posing a unique threat to IT management.

Audit, Reporting & Compliance IT and Administrators will have the ability to record/report on the actions of any user while they access your password-protected servers in real time.

Privileged Session Monitoring and Control Security and IT governance teams can quickly show their full compliance with regulations for SOC2, SOX, PCI DSS 3.2, HIPAA, NERC CIP, ISO 27001.

Privileged Account Discovery Can discover roles for local and distributed accounts for on-prem or cloud environments.

Live Session Monitoring Records session for audit purposes.

Access Control Can provide fine-grained control to end user permission assignment. Supports RBAC, web password filler or other password hiding techniques.

Privileged Behavioural Analytics Utilises machine learning technology/algorithms to analyze the behavior of privileged accounts to create baseline behaviours for privileged accounts.

Privileged Password Management Allow the organization to automate and control the whole process of giving access and passwords to privileged accounts.

Privileged Account Life Cycle Management Ability to manage the life cycle of privileged accounts IE. Provisioning/De-provisioning of Privileged Access, session management, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

CyberArk Privileged Access Manager Reviews

Smartly manages password security and logging

Likeliness to Recommend

Pros

Ravikumar P.

Central Solution for managing critical accounts

Likeliness to Recommend

Pros

Poorna Srinivasa Rao T.

Efficient to use and best access / PAM Tool

Likeliness to Recommend

Pros

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Title

1
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1
Since last award

Feature Ratings

Multi-Factor Authentication (MFA)

Password Vaulting

Privileged Remote Access

Audit, Reporting & Compliance

Privileged Session Monitoring and Control

Privileged Account Discovery

Live Session Monitoring

Access Control

Privileged Behavioural Analytics

Privileged Password Management

Privileged Account Life Cycle Management

Vendor Capability Ratings

Breadth of Features

Quality of Features

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Ease of Implementation