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Demandbase

Demandbase One

Composite Score
7.0 /10
CX Score
6.8 /10
Category
Demandbase One
7.0 /10

What is Demandbase One?

Demandbase One is an account-based GTM command center, powering your entire revenue stack. The AI-driven engine unifies first and third-party data, streamlines cross-channel execution, and connects the tools in your stack with the same data, insights, and workflows to accelerate your revenue.

Company Details


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Awards & Recognition

Demandbase One won the following awards in the Account-Based Marketing category

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Demandbase One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Demandbase One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

Down 1
Since last award

78 Plan to Renew

Down 7
Since last award

74 Satisfaction of Cost Relative to Value

Down 2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
78%
Negotiation and Contract:
59%
Conflict Resolution:
71%
Strategy & Innovation:
67%
Service Experience:
81%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Demandbase One?

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4% Negative
17% Neutral
79% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Transparent

Cons

  • Under Delivered
  • Vendor Friendly Policies

Feature Ratings

Average 81

Account-Based Advertising

90

Team Alerts

85

Personalization/Audience Targeting

83

Unified Sales and Marketing Funnel

83

Multichannel Campaign Management

82

Account Analytics & Measurement

77

Customer Journey Modelling

76

Artificial Intelligence / Machine Learning

74

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

84

Breadth of Features

82

Ease of Implementation

82

Availability and Quality of Training

81

Quality of Features

81

Business Value Created

79

Product Strategy and Rate of Improvement

77

Vendor Support

75

Ease of Customization

74

Ease of Data Integration

74

Ease of IT Administration

71

Demandbase One Reviews

Aaron M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

a bit tricky to use but by far the best platform!

Likeliness to Recommend

10 /10

What differentiates Demandbase One from other similar products?

Their exceptional personnel as well as their continued drive to ensure the platform exceeds your expectations. We connect biweekly to ensure everything is running smoothly and we are leveraging the platform to the best of our abilities

What is your favorite aspect of this product?

Website personalization. You can create a personalized experience for individual accounts or your ICP on your website by leveraging the Demandbase software

What do you dislike most about this product?

Lack of functionality through HubSpot CRM (it looks like this concern is currently being addressed(

What recommendations would you give to someone considering this product?

I would highly recommend having the great team at Demandbase give you a full walkthrough of the platforms functions/capabilities. There are endless ways to leverage this software

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Easy-to-use & Powerful Tool!

Likeliness to Recommend

10 /10

Pros

  • Trustworthy
  • Caring
  • Respectful
  • Fair

Mandy H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic product and is an ABM staple!

Likeliness to Recommend

9 /10

What differentiates Demandbase One from other similar products?

I believe Demandbase is still the leader in ABM platforms for many reasons: - Engagement Data - years ago they acquired Engagio which was the best engagement platform in the market and still are. - Intent Data - Demandbase has a very robust intent platform that takes the place of having to purchase additional intent tools. - Ad Targeting - The platform shows "lifted" and engaged accounts based on baselines which allows us to show positive ROI and engagement with some of our top target accounts.

What is your favorite aspect of this product?

I have many favorite things about Demandbase but to list a few, it is an easy platform to use and has a a great UI. The intent platform is one of the best I have used and allows me to target prospects with specific messaging, based on the keywords they are searching for. The customer service and support teams are terrific and are really helpful in reviewing campaigns and fixing issues in a timely manner.

What do you dislike most about this product?

The part I dislike most about the product is the fact that the paid display reporting does not sync to SFDC.

What recommendations would you give to someone considering this product?

I would suggest reviewing every feature/module to make sure you have all of the tools needed in order to make using Demandbase a success.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Most Popular Demandbase One Comparisons

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