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What is Deputy?
Deputy is the ultimate, all-in-one workforce management solution for employee scheduling, timesheets, tasking, and communication. Make quick schedule changes, view staff attendance, capture timesheets, and communicate in one powerful app.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
95 Plan to Renew
5
Since last award
84 Satisfaction of Cost Relative to Value
8
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Deputy?
Pros
- Reliable
- Saves Time
- Transparent
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Shift Management
Absence Management
Workforce Dashboards and Reporting
Staffing
Time Capture Virtual
Attendance Management and Policies
Workforce Planning and Forecasting
Time Capture Physical
Workforce Scheduling
Rate Policies
Labor Costing and Splitting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Deputy Reviews
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2022
handy mechanism for scheduling
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Priya G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Helps To Manage Staff Efficiently
Likeliness to Recommend
What differentiates Deputy from other similar products?
We can work together more effectively with this platform thanks to seamless communication. The management of the workforce from any device has been made easier, and it also permits employee interaction regarding work using this software. It offers notifications that maintain our connection in the present.
What is your favorite aspect of this product?
The user interface of this system is very simple to use. The support staff is excellent and available around-the-clock. To offer open shifts and shift swapping, a company's dashboard can be easily customized. This software is very reasonably priced. When it comes to clocking in and out of work, it is quite effective. Viewing your timesheets and payouts is also quite helpful.
What do you dislike most about this product?
I don't like that the same post receives many alerts from the deputy. Through the app, I get a notification that I need to look at it in order to delete it. For the same notification, I additionally receive an email and an email reminder. There are too many reminders to fit in one post.
What recommendations would you give to someone considering this product?
The ability to view your shifts and everyone you work with in an incredibly simple style is the best feature of Deputy. The best features of this platform are how easy it is to schedule and how easy it is for employees. All staff members are pleased with it and find it to be highly user-friendly.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Moksha S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Effective And Efficient Platform
Likeliness to Recommend
What differentiates Deputy from other similar products?
We no longer have a problem with personnel getting double booked for a shift thanks to Deputy. Staff holidays were another issue we used to have, but now that they are all entered on deputy, the managers can see who is away when they make their rotas.
What is your favorite aspect of this product?
It is user-friendly, beautifully designed, highly intuitive, and has outstanding online assistance. It's a wonderful approach to combine payrolls, scheduling, holiday requests, and timekeeping. I appreciate how effectively this utility functions on both iOS and Android. Both of them have been receptive to this.
What do you dislike most about this product?
I'm trying to be fair here, but I can't find anything wrong with Deputy. Perhaps some specific or in-depth reports need a little custom work, but as noted, their support team is happy to assist you in building them, so everything is good!
What recommendations would you give to someone considering this product?
Although Deputy has several useful features and is quite simple to use, its live chat support team is by far the service's best "feature." They are always available and even assisted us in creating a special report when we required it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Efficient Service
