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Deputy Logo Award Winner Product Badge
Deputy Logo Award Winner Product Badge
Deputy

Deputy

Composite Score
7.8 /10
CX Score
8.1 /10
Category
Deputy
7.8 /10

What is Deputy?

Deputy is the ultimate, all-in-one workforce management solution for employee scheduling, timesheets, tasking, and communication. Make quick schedule changes, view staff attendance, capture timesheets, and communicate in one powerful app.

Company Details


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Awards & Recognition

Deputy won the following awards in the Workforce Management - Midmarket category

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Deputy Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Deputy.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

95 Plan to Renew

5
Since last award

84 Satisfaction of Cost Relative to Value

8
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Deputy?

4% Negative
3% Neutral
93% Positive

Pros

  • Reliable
  • Saves Time
  • Transparent
  • Performance Enhancing

Feature Ratings

Average 81

Shift Management

91

Absence Management

87

Workforce Dashboards and Reporting

86

Staffing

84

Time Capture Virtual

82

Attendance Management and Policies

80

Workforce Planning and Forecasting

80

Time Capture Physical

78

Workforce Scheduling

77

Rate Policies

76

Labor Costing and Splitting

75

Vendor Capability Ratings

Average 78

Ease of Implementation

84

Quality of Features

82

Business Value Created

82

Ease of Customization

81

Usability and Intuitiveness

80

Breadth of Features

79

Availability and Quality of Training

78

Ease of IT Administration

76

Product Strategy and Rate of Improvement

75

Ease of Data Integration

75

Vendor Support

70

Deputy Reviews

Jen S.

  • Role: Human Resources
  • Industry: Education
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use, customisable, great for shift based!

Likeliness to Recommend

10 /10

What differentiates Deputy from other similar products?

Ease of use!

What is your favorite aspect of this product?

Can customise to our business

What do you dislike most about this product?

Would like more HRIS features

What recommendations would you give to someone considering this product?

Great for customer facing shift based business!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nicole H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

.Could be more robust

Likeliness to Recommend

5 /10

What differentiates Deputy from other similar products?

Not sure only one used

What is your favorite aspect of this product?

Switching shifts was easy

What do you dislike most about this product?

Being tracked by my employer

What recommendations would you give to someone considering this product?

Good for managment

Pros

  • Appreciates Incumbent Status
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Jessica B.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use, but a bit pricey.

Likeliness to Recommend

9 /10

What differentiates Deputy from other similar products?

Very user friendly. Enough detail to store and provide important information, but yet simple and easy to use. Helps organize the different shifts and schedules in our company very well.

What is your favorite aspect of this product?

The ease of clocking in and out. Being able to view my colleagues and my schedule.

What do you dislike most about this product?

May be a bit overpriced.

What recommendations would you give to someone considering this product?

Good for adjusting to a new virtual scheduling and payroll system if switching from those manual timecards.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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