What is Device42?
Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, providing accurate views of your IT ecosystem. Device42 intelligently groups discovered workloads by application affinities, dramatically reducing the effort required to create move groups, capturing all communications. Customers in more than 60 countries including Global 2000 clients and Systems Integrators use these capabilities as they manage and modernize their IT infrastructure and application landscapes and adopt DevOps practices.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Device42?
Pros
- Trustworthy
- Respectful
- Caring
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Integrated Discovery
End to End Lifecycle Management
Decentralized Management
Analytics and Reporting
Cloud License Management
Financial Analysis
Advanced License Management
Data Import Export and Aggregation
Software Recognition Library
Software Usage Metering
Vendor Capability Ratings
Vendor Support
Usability and Intuitiveness
Business Value Created
Breadth of Features
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Device42 Reviews
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Dec 2022
Great product, even better service!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ramsay L.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2022
Managing assets is now much faster and easier
Likeliness to Recommend
What differentiates Device42 from other similar products?
Device42 has helped us tremendously in managing and tracking assets within the organization. The workflows we now work with are much more efficient and save a lot of time, energy, and resources. It has helped us move away from more from physical work and records or Excel spreadsheets to integrate and locate everything we need within one platform. It has good functions for working with IT. The configuration is simple, as well as its use and support team that is always there with the best disposition.
What is your favorite aspect of this product?
We use this tool to manage and track all IT assets, and it has worked without any issues so far. It has allowed us to create a better workflow and start desisting on the overuse of Excel spreadsheets. The support team is quite good, always attentive to any needs we may have. Device42 also has excellent features for problem management, incident management, support ticketing, and much more. It is beneficial in several areas of my organization.
What do you dislike most about this product?
One weakness of this tool is its user interface which lacks intuitiveness and hinders user navigation. It is limited to integrating with other devices, and there is no direct download option for reports.
What recommendations would you give to someone considering this product?
Highly recommended for any team or organization that needs to track assets, provide more comprehensive support, and improve user workflow. It is a pretty flexible and easy-to-use solution; it has brought good results to our organization, and I am sure it could be great for everyone.
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Inspires Innovation
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
Great product, huge features and capabilities!
Likeliness to Recommend
Pros
- Caring
- Continually Improving Product
- Reliable
- Respectful