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Device42

Device42

Composite Score
7.9 /10
CX Score
7.9 /10
Category
Device42
7.9 /10

What is Device42?

Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, providing accurate views of your IT ecosystem. Device42 intelligently groups discovered workloads by application affinities, dramatically reducing the effort required to create move groups, capturing all communications. Customers in more than 60 countries including Global 2000 clients and Systems Integrators use these capabilities as they manage and modernize their IT infrastructure and application landscapes and adopt DevOps practices.

Company Details


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Awards & Recognition

Device42 won the following awards in the IT Asset Management - Midmarket category

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Device42 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Device42.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Device42?

0% Negative
2% Neutral
98% Positive

Pros

  • Trustworthy
  • Respectful
  • Caring
  • Acts with Integrity

Feature Ratings

Average 87

Integrated Discovery

92

End to End Lifecycle Management

88

Decentralized Management

88

Analytics and Reporting

86

Cloud License Management

85

Financial Analysis

83

Advanced License Management

83

Data Import Export and Aggregation

81

Software Recognition Library

79

Software Usage Metering

75

Vendor Capability Ratings

Average 83

Vendor Support

88

Usability and Intuitiveness

87

Business Value Created

85

Breadth of Features

85

Quality of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Ease of Implementation

81

Ease of Data Integration

81

Availability and Quality of Training

78

Device42 Reviews

Giovanni S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

All-in-one IT modular appliance

Likeliness to Recommend

9 /10

What differentiates Device42 from other similar products?

It is a lot less bloated and simpler to use and implement initially. Many features of various other and more expensive software packages were included in one modular product.

What is your favorite aspect of this product?

How many different things can be accomplished in one modular software appliance.

What do you dislike most about this product?

The initial effort for implementation in an environment.

What recommendations would you give to someone considering this product?

Look at the documentation for initial implementation as if you had purchased the product and configure your environment to be prepared and suitable before purchase.

Pros

  • Enables Productivity
  • Effective Service
  • Saves Time
  • Respectful

Masiyiwa R.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

device 42 is very easy to use

Likeliness to Recommend

10 /10

What differentiates Device42 from other similar products?

Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present

What is your favorite aspect of this product?

it is easy to use, if you need a feature just request it and they usually get right to it, and customer support very responsive!

What do you dislike most about this product?

Had to build new VM for upgrade! This took some time, and a little help from CS, i had to go to a certain version, then upgrade to the new, a little confusing i must say!

What recommendations would you give to someone considering this product?

Device42 has amazing customer support; they are very quick to address issues and are always implementing feature improvements

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rajesh K.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Device42 from other similar products?

Cheaper and more efficient

What is your favorite aspect of this product?

Easy to configure and cost

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Recommendation to buy without any more thinking

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular Device42 Comparisons

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