What is Dialpad Ai Communications?
Ai VOICE - The most intelligent businessphone system. Set up your new business phone in minutes, plus unlock Ai tools like live transcriptions and Ai-curated calls summaries.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialpad Ai Communications?
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Call Management
Mobility
Continuous UCC
Secure Access
Session Border Controller
Third-Party Integration
Speech Access and Personal Assistant
Analytics Reporting
Web & Desktop Conferencing
Centralized Management Portal
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Dialpad Ai Communications Reviews
Juliana M.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Nov 2022
Multi-user connections made easy
Likeliness to Recommend
What differentiates Dialpad Ai Communications from other similar products?
We use this program for incoming calls from customers. We have a designated group for this type of activity so it is important to have everyone available for incoming calls. We can also edit our contacts and share notes and other information so that everyone is on the same page about our system and call details so we don't miss or miss important details in conjunction with good integrations.
What is your favorite aspect of this product?
We have a great scope thanks to offer us many features and allows me to access calls and customers on cell phone and computer which has no limits to be able to open it on any device and easy integration with Google contacts, All users can dial Voice Intelligence transcripts are useful and are generated automatically.
What do you dislike most about this product?
Problems with notifications that do not work on some computers due to compatibility failures in the platform system which should be improved internally and could improve the conversion from voice to text because many times users can not speak on the call and need to read to have an interaction and a free version of the program as a test of the service.
What recommendations would you give to someone considering this product?
Thanks to sophisticated tools this software allows our customers to communicate with us in any way and keep a record of their communication with our team. Therefore, it is highly recommended for medium-sized companies that already have a well-established product to be able to pay for its license and take advantage of this easy-to-use platform.
Pros
- Helps Innovate
- Effective Service
- Inspires Innovation
- Caring
Paul C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Simple and easy user interface
Likeliness to Recommend
What differentiates Dialpad Ai Communications from other similar products?
They are constantly updating the platform to get better and better. Plus, anyone looking to get data-driven insights from their phone systems, DialPad Talk makes it incredibly easy.
What is your favorite aspect of this product?
Very complete interface, easy to use, Allows monitoring of calls, Helps to qualify the performance of employees, Provides analytical data for reporting, Voice messaging is accurate and recorded, works clearly from everywhere.
What do you dislike most about this product?
Best Mobile App and More Ringtones
What recommendations would you give to someone considering this product?
It's quick, easy and simple to get started, they have a host of features to handle everything from a one-man team to a multi-office setup.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Effective Service
Alireza B.
- Role: Sales Marketing
- Industry: Machinery
- Involvement: End User of Application
Submitted Oct 2022
Reliably capable of serving large scale businesses
Likeliness to Recommend
What differentiates Dialpad Ai Communications from other similar products?
Teamwork delivers as far as unified communications is concerned. It offers VoIP, messaging, audio conferencing, video conferencing, and even team collaboration and project management tools
What is your favorite aspect of this product?
Dialpad Talk is a simple and elegant solution with excellent voice quality. It's compatibility with third-party business phone hardware does mean that it's the best choice for our business
What do you dislike most about this product?
Dialpad Talk analytics aren’t focused on the content of our communications, but rather the metrics surrounding them, like how many calls were answered, etc.
What recommendations would you give to someone considering this product?
Overall, it’s hard to go wrong with Teamwork. With a solid feature set, a long list of accolades, and reasonable pricing, Dialpad Talk deserves careful consideration
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
