What is Dialpad Ai Communications?
Ai VOICE - The most intelligent businessphone system. Set up your new business phone in minutes, plus unlock Ai tools like live transcriptions and Ai-curated calls summaries.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialpad Ai Communications?
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Call Management
Mobility
Continuous UCC
Secure Access
Session Border Controller
Third-Party Integration
Speech Access and Personal Assistant
Analytics Reporting
Web & Desktop Conferencing
Centralized Management Portal
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Dialpad Ai Communications Reviews
Mohammed A.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Great product! Highly recommend!!!
Likeliness to Recommend
What differentiates Dialpad Ai Communications from other similar products?
The ease of integration and customer service
What is your favorite aspect of this product?
The transcription feature when on a call. And the text messaging feature as well.
What do you dislike most about this product?
Overall I am very satisfied with dialpad. I would like to see the mobile app be a little more user friendly and intuitive. When looking for missed calls or voicemails, it is not as straight forward to find at times
What recommendations would you give to someone considering this product?
I would highly recommend dialpad. Very easy to make phone calls. Love the transcription feature and transfer call feature. Makes making phone call very easy
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Caring
Kay M.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Fantastic! Truly Helps Daily Business
Likeliness to Recommend
What differentiates Dialpad Ai Communications from other similar products?
Its wide features!
What is your favorite aspect of this product?
All the features it offers and the way all phone numbers are able to communicate to one another and integrate. easily switch from mobile to desktop.
What do you dislike most about this product?
I find the interface to be confusing sometimes. it takes some getting used to and still I feel frustrated whenIi just want to quickly see what calls I missed or something.
What recommendations would you give to someone considering this product?
definitely get it, just spend time learning it and getting comfortable. play with it in the beginning don't assume its super easy (not that it's hard) or you could miss a feature.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Anthony D.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Jun 2022
Wonderful solution for business needs!
Likeliness to Recommend
What differentiates Dialpad Ai Communications from other similar products?
The breadth of features and quality of product.
What is your favorite aspect of this product?
Integration with mobile, desktop, and conference phones.
What do you dislike most about this product?
The organization of various channels and inboxes could be more intuitive.
What recommendations would you give to someone considering this product?
Give Dialpad Talk a try!
Pros
- Reliable
- Effective Service
- Continually Improving Product
- Performance Enhancing
