What is DocStar?
DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
2
Since last award
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocStar?
Pros
- Respectful
- Caring
- Altruistic
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
ECM Document Management
Metadata Management
Mobile
Access Permissions Management
Collaboration
Capture Channels
File Approvals Esignatures
Workflow Process Automation
Search
File Conversion
Ediscovery Audit Trail
Vendor Capability Ratings
Vendor Support
Business Value Created
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Customization
DocStar Reviews
- Role: Finance
- Industry: Manufacturing
- Involvement: Vendor Selection and Purchasing
Submitted Aug 2023
does what they say it can do
Likeliness to Recommend
Pros
- Respectful
- Trustworthy
- Effective Service
- Caring
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2023
Exceptional with audit trail of e-documents.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
Super delighted with structuring of data.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing