What is DocStar?
DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
2
Since last award
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocStar?
Pros
- Respectful
- Caring
- Altruistic
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
ECM Document Management
Metadata Management
Mobile
Collaboration
Access Permissions Management
Workflow Process Automation
Capture Channels
File Approvals Esignatures
Search
File Conversion
Ediscovery Audit Trail
Vendor Capability Ratings
Vendor Support
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Quality of Features
Ease of Customization
DocStar Reviews
Chandra S.
- Role: Vendor Management
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Sep 2022
Awesome features, user friendly but costly!
Likeliness to Recommend
What differentiates DocStar from other similar products?
The product offering is quite customisable.
What is your favorite aspect of this product?
Simplicity and ease of use
What do you dislike most about this product?
Cost proposition.
What recommendations would you give to someone considering this product?
Evaluate before implementing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Abhilipsa S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
Highly rated ECM
Likeliness to Recommend
What differentiates DocStar from other similar products?
It is the best document management and business process automation solution. It empowers growing businesses to make better decision and delivers fast ROI with intelligent data capture, workflow, and retrieval.
What is your favorite aspect of this product?
Global Search Workflows integration with the ERP suite
What do you dislike most about this product?
Integration could use some more enhancements. Its a huge step forward from the previous builds but further integration into Kinetic will significantly enhance usability and adoption Workflow development for unique use cases would benefit from better templating and easier modification.
What recommendations would you give to someone considering this product?
Ensure that use cases intended are actually deployable. The product feature set is still maturing and some use cases need to be understood in more detail before assuming alignment.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Sales Marketing
- Industry: Agriculture
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
I would rather not leave a review for the website
Likeliness to Recommend
Pros
- Unique Features
- Effective Service
- Caring
- Saves Time
Cons
- Under Delivered
- Inhibits Innovation