What is DocStar?
DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
2
Since last award
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocStar?
Pros
- Respectful
- Caring
- Altruistic
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
ECM Document Management
Metadata Management
Mobile
Collaboration
Access Permissions Management
Workflow Process Automation
Capture Channels
File Approvals Esignatures
Search
File Conversion
Ediscovery Audit Trail
Vendor Capability Ratings
Vendor Support
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Quality of Features
Ease of Customization
DocStar Reviews
Jacob H.
- Role: Information Technology
- Industry: Utilities
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Easy to use and meets our needs!
Likeliness to Recommend
What differentiates DocStar from other similar products?
The UI is user friendly and extremely easy to navigate. The built in training modules are literal life savers.
What is your favorite aspect of this product?
The searchability function is astounding. Between metadata and OCR, there's nothing our employees cannot find within minutes.
What do you dislike most about this product?
Not being able to choose the document file type when scanning into DocStar ECM.
What recommendations would you give to someone considering this product?
There are additional Epicor programs and modules that can be integrated with DocStar ECM. Be sure to have all needs and requirements known before implementation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Brandon W.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Aug 2022
Very easy to use and integrates well!
Likeliness to Recommend
What differentiates DocStar from other similar products?
Responsive support. Workflow improvements and invoice approvals are very smooth.
What is your favorite aspect of this product?
Saves time, paper, and accuracy.
What do you dislike most about this product?
Updates do not always propagate to clients running on servers, sometimes require manual interaction.
What recommendations would you give to someone considering this product?
Have a basic technical understanding of the processes. Issues are typically resolved quickly and easily if you have an admin on-hand.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Boniface G.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2022
Content Management Made Easy
Likeliness to Recommend
What differentiates DocStar from other similar products?
First, this product is scalable. Secondly, it is cloud based and makes content management easy. Its very secure
What is your favorite aspect of this product?
I like the security features of this product. The fact that it's scalable makes it ideal for business use. The software is affordable Offers some of the best content security features.
What do you dislike most about this product?
I have not experienced problems using this product.
What recommendations would you give to someone considering this product?
For content management and security, Epicor ECM (formerly DocStar) never disappoint. It's secure, affordable, and scalable. It has all that a business needs.
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Effective Service