What is DocStar?
DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDocStar Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on DocStar.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
2
Since last award
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocStar?
Pros
- Respectful
- Caring
- Altruistic
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
ECM Document Management
Metadata Management
Mobile
Collaboration
Access Permissions Management
Workflow Process Automation
Capture Channels
File Approvals Esignatures
Search
File Conversion
Ediscovery Audit Trail
Vendor Capability Ratings
Vendor Support
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Quality of Features
Ease of Customization
DocStar Reviews
Milly C.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2023
Was impressed
Likeliness to Recommend
What differentiates DocStar from other similar products?
It is easy to navigate and understand
What is your favorite aspect of this product?
Mobile version is favourable to my work
What do you dislike most about this product?
It is a great product hence no dislike
What recommendations would you give to someone considering this product?
Is very great for communications such as file sharing or document conversion
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mourice H.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Aug 2023
Wonderful results
Likeliness to Recommend
What differentiates DocStar from other similar products?
It is very affordable and has a good learning curve
What is your favorite aspect of this product?
I like the Ediscovery audit trail
What do you dislike most about this product?
The entire product is very impressive
What recommendations would you give to someone considering this product?
The product is recommended to professionals in finance or banking industry for excellent Ediscovery audit trail
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
John S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
Easy to use and functionality is recommended.
Likeliness to Recommend
What differentiates DocStar from other similar products?
Epicor ECM (DocStar) includes workflow automation tools that can help to streamline business processes.
What is your favorite aspect of this product?
It has a powerful search function that allows users to quickly find the information they need.
What do you dislike most about this product?
It has a powerful search function that allows users to quickly find the information they need.
What recommendations would you give to someone considering this product?
I think it can be managed and used for your specific needs.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service