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DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.2 /10
CX Score
9.4 /10
Category
DocStar
9.2 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details


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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

0% Negative
4% Neutral
96% Positive

Pros

  • Respectful
  • Caring
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 91

ECM Document Management

92

Metadata Management

91

Mobile

91

Access Permissions Management

91

Workflow Process Automation

90

Search

90

Collaboration

90

File Approvals Esignatures

90

Capture Channels

90

File Conversion

89

Ediscovery Audit Trail

89

Vendor Capability Ratings

Average 88

Business Value Created

91

Vendor Support

91

Ease of Data Integration

90

Usability and Intuitiveness

88

Availability and Quality of Training

88

Quality of Features

88

Ease of Implementation

88

Ease of IT Administration

88

Product Strategy and Rate of Improvement

87

Breadth of Features

87

Ease of Customization

85

DocStar Reviews

  • Role: Finance
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Very good product - highly customizable.

Likeliness to Recommend

7 /10

Pros

  • Trustworthy
  • Efficient Service
  • Fair
  • Friendly Negotiation

Diego Armando S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Excellent document management platform

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Johan J. P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Transforming our document management

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

The flexibility in the program make it unique compared to other similar programs, its compatibility with other programs, and its ease of use. They have also helped us to customize the software for particular purposes, integrate different departments’ work, and ensure that all the users embraced the changes. The other products can be costly or not very easy to use, meaning that DocStar fits the bill best among all of them.

What is your favorite aspect of this product?

That is why I like it because it can capture documents well. Beginning with the capture of documents, right down to the storage of documents and even retrieval of the same documents, this product has been efficient in improving the system of the company.

What do you dislike most about this product?

Minor disadvantages we have found are that occasionally the transfer rate of documents may be slow.

What recommendations would you give to someone considering this product?

Altogether, DocStar is a reliable product for optimizing the work of organizations, which are searching for an effective document management tool to increase the speed of work, collaboration, and accuracy in various processes. It is ideal for organizations that contend with many document documents and it not ideal for organizations with lower and elementary document management needs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular DocStar Comparisons

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