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DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.2 /10
CX Score
9.4 /10
Category
DocStar
9.2 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details


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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

0% Negative
4% Neutral
96% Positive

Pros

  • Respectful
  • Caring
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 91

ECM Document Management

92

Metadata Management

91

Mobile

91

Access Permissions Management

91

Workflow Process Automation

90

Search

90

Collaboration

90

File Approvals Esignatures

90

Capture Channels

90

File Conversion

89

Ediscovery Audit Trail

89

Vendor Capability Ratings

Average 88

Business Value Created

91

Vendor Support

91

Ease of Data Integration

90

Usability and Intuitiveness

88

Availability and Quality of Training

88

Quality of Features

88

Ease of Implementation

88

Ease of IT Administration

88

Product Strategy and Rate of Improvement

87

Breadth of Features

87

Ease of Customization

85

DocStar Reviews

Tyler S.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Great product at a great price

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

When searching for a product that would create value for our company, almost all had the same exact features and fairly high price points. We randomly came across Docstar and not only did it offer more features, but the price was significantly lower than the others we had seen. We started out only looking for a software that would operate only as an electronic filing cabinet and ended up with a product that would integrate with our ERP system to fully automate our AP processes.

What is your favorite aspect of this product?

It is very user friendly. I would also say that having the ability to spread the product out over the whole company has provided us with a much higher and quicker ROI than if we just limited it to our AP department. It was quite easy to utilize in other areas of our organization which was something we did not plan on when the process started.

What do you dislike most about this product?

We have a fairly small IT department, so the integration has not always been the best and with them being spread so thin, we have not really had dedicated time to fix a few small bugs.

What recommendations would you give to someone considering this product?

Check to see if they commonly work with your ERP and make sure you have an IT team member dedicated to the product. It might not be their only job function, but having someone you know can dedicate time to it will help you in the long run.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features
  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2021

Saves so much time! Customize to my specific needs

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Role: Finance
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Feb 2021

Document management complete solution!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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