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DocuSign CLM Logo Award Winner Product Badge
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Docusign

DocuSign CLM

Composite Score
8.2 /10
CX Score
8.4 /10
Category
DocuSign CLM
8.2 /10

What is DocuSign CLM?

DocuSign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees.

Company Details


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Awards & Recognition

DocuSign CLM won the following awards in the Contract Lifecycle Management category

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DocuSign CLM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuSign CLM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuSign CLM?

5% Negative
5% Neutral
90% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Helps Innovate

Feature Ratings

Average 85

E-Signature

93

OCR Support

87

Contract Approval

86

Clause Management

85

Contract Authoring

84

Integration

84

Reporting Analytics

83

Obligation Management

83

Searchable Repository

83

Redlining

82

Workflow

81

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Ease of Data Integration

87

Quality of Features

86

Business Value Created

85

Availability and Quality of Training

84

Usability and Intuitiveness

84

Breadth of Features

83

Vendor Support

83

Ease of Customization

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

78

DocuSign CLM Reviews

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2020

Great product features

Likeliness to Recommend

5 /10

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Mark L.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2020

excellent product and customer support

Likeliness to Recommend

9 /10

What differentiates DocuSign CLM from other similar products?

excellent product- easy to use and integrate. Outstanding cutomer service

What is your favorite aspect of this product?

it's reliable and always up to date.

What do you dislike most about this product?

there is nothing I dislike about this product.

What recommendations would you give to someone considering this product?

get it now before the price goes up

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Airon A.

  • Role: Consultant
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2020

Fantastic product. User friendly and great!

Likeliness to Recommend

8 /10

What differentiates DocuSign CLM from other similar products?

More user friendly and good customer support

What is your favorite aspect of this product?

The end user experience and functionality.

What do you dislike most about this product?

No dislikes come to mind

What recommendations would you give to someone considering this product?

It is a good value and user friendly

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Appreciates Incumbent Status

Cons

  • Commodity Features

Most Popular DocuSign CLM Comparisons

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