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Docusign

DocuSign CLM

Composite Score
8.2 /10
CX Score
8.4 /10
Category
DocuSign CLM
8.2 /10

What is DocuSign CLM?

DocuSign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees.

Company Details


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Awards & Recognition

DocuSign CLM won the following awards in the Contract Lifecycle Management category

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DocuSign CLM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuSign CLM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuSign CLM?

5% Negative
5% Neutral
90% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Helps Innovate

Feature Ratings

Average 85

E-Signature

93

OCR Support

87

Contract Approval

86

Clause Management

85

Contract Authoring

84

Integration

84

Reporting Analytics

83

Obligation Management

83

Searchable Repository

83

Redlining

82

Workflow

81

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Ease of Data Integration

87

Quality of Features

86

Business Value Created

85

Availability and Quality of Training

84

Usability and Intuitiveness

84

Breadth of Features

83

Vendor Support

83

Ease of Customization

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

78

DocuSign CLM Reviews

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2021

The product is very easy to use

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Slower Product Innovation

Sara H.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Efficient and easy to use!

Likeliness to Recommend

10 /10

What differentiates DocuSign CLM from other similar products?

In my experience, DocuSign creates a more private and seamless process in regards to document and contract processing.

What is your favorite aspect of this product?

My favorite aspect is being able to add signatures without an automatic date stamp.

What do you dislike most about this product?

It was a little hard to get used to, but that was because of my own challenges with changes in technology.

What recommendations would you give to someone considering this product?

Just do it! It's worth the money and peace of mind.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shreyans P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2020

DocuSign CLM provides streamlined workflows!

Likeliness to Recommend

10 /10

What differentiates DocuSign CLM from other similar products?

DocuSign CLM is an incredibly easy-to-use tool with workflows that are configurable. The tool also provides seamless document generation along with a centralized indexable repository of data.

What is your favorite aspect of this product?

The centralized data repository along with the advanced and indexed search capabilities are my favorite aspects of DocuSign CLM.

What do you dislike most about this product?

The document sharing capability can often be less effective to use than other business services like DropBox and OneDrive for Business. I prefer the collaborative features in DropBox, OneDrive and GoogleDrive. It is often easier to add comments, notes, and track changes made by other users accessing the document.

What recommendations would you give to someone considering this product?

I would recommend that users utilize DropBox, OneDrive or GoogleDrive for their file collaboration and sharing prior to utilizing DocuSign CLM as those solutions can often provide more comprehensive functionality along with being intuitive and user-friendly.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular DocuSign CLM Comparisons

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