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DocuWare

DocuWare

Composite Score
8.3 /10
CX Score
8.7 /10
Category
DocuWare
8.3 /10

What is DocuWare?

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

Company Details


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Awards & Recognition

DocuWare won the following awards in the Document Management category

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DocuWare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuWare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuWare?

5% Negative
3% Neutral
92% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Altruistic

Feature Ratings

Average 84

Searchability

89

Document Sharing

88

Document Hosting

88

Security and Access Control

85

Metrics and Reporting

85

Access Tracking

84

Publication Workflow

83

Check Out Check in

82

Version Control

82

Editor Functions

82

Indexing and Classification

80

Vendor Capability Ratings

Average 85

Ease of Data Integration

89

Quality of Features

88

Ease of Customization

87

Breadth of Features

85

Availability and Quality of Training

85

Business Value Created

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Vendor Support

82

Ease of Implementation

82

Product Strategy and Rate of Improvement

79

DocuWare Videos

DocuWare Reviews

David N.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

A very intuitive platform for document management.

Likeliness to Recommend

10 /10

What differentiates DocuWare from other similar products?

Overall, my experience with DocuWare has been amazing since it allows me to manage my documents with ease. It is an amazing and powerful platform that provides high security for your documents. I like the fact that it is easy and simple to install, set up and get started with.

What is your favorite aspect of this product?

What i like most about DocuWare is its usability, simplicity and flexibility. It is absolutely easy and simple to install and learn. It allows you to safely store your sensitive documents in the cloud. I like availability of customer support team, very helpful and reliable always.

What do you dislike most about this product?

DocuWare is a very secure application for document management. I don't have anything to mention as a complain.

What recommendations would you give to someone considering this product?

I recommend DocuWare for document management. It is safe, secure and reliable.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

Hotaru N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Online document digitization

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

Something in which this storage and management system differences from others is its system of conversion of printed documents into digital, so that it can be performed by any new user without additional training

What is your favorite aspect of this product?

What I like most is its automation system, which reduces the time of process management and control and which in turn reduces the times of results and possible errors due to little human intervention

What do you dislike most about this product?

there is nothing I do not like about this tool, in general it is quite efficient and adapts to professional requirements

What recommendations would you give to someone considering this product?

My recommendation would be to switch to the cloud, trust that your data will follow us, and your organization will be innovated, allowing you to be prepared for new systems and technological proposals that will take your team to a new level.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rakesh A.

  • Role: Information Technology
  • Industry: Shipping
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

A document management locker for all

Likeliness to Recommend

10 /10

What differentiates DocuWare from other similar products?

Easy to use, integration with other software, pricing, cloud storage, easy access to documents etc make this different from it's similar products.

What is your favorite aspect of this product?

This is very easy to use software and as it is cloud based documents are safe and secure here. It has both web and mobile access through which you can access your documents easily from anywhere. Helps to keep documents, verify with e-signature. Can send to anyone within a moment. Uploading and management of documents from a single dashboard.

What do you dislike most about this product?

Pricing needs to be more cheap according to ongoing maket requirements. Apart from that I like this software.

What recommendations would you give to someone considering this product?

I would recommend this to everyone as it helps to store your documents in cloud easily and you can access them everywhere. It is very helpful for both small and medium businesses also.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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