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Dokmee

Dokmee ECM

Composite Score

8.5 /10

CX Score

8.8 /10

73 Reviews Write a Review

What is Dokmee ECM?

An award-winning ECM solution for streamlining the digital transformation process in a manner that is efficient, cost effective, and user-friendly. Dokmee is a secure, easy to use enterprise content management system designed for a variety of purpose including document capture and storage, search and retrieval, and file sharing.

Company Details

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Awards & Recognition

Dokmee ECM won the following awards in the Enterprise Content Management - Midmarket category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

7 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Contract Negotiation

2024

2023 Data Quadrant Gold Medalist

2023

5 Top Rated Capabilities

4 Top Rated Features

2023

Dokmee ECM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dokmee ECM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dokmee ECM?

3% Negative

0% Neutral

97% Positive

Pros

Security Protects
Acts with Integrity
Performance Enhancing
Trustworthy

Feature Ratings

Average 87

Collaboration

Capture Channels

ECM Document Management

File Approvals Esignatures

Search

Metadata Management

Mobile

Ediscovery Audit Trail

File Conversion

Workflow Process Automation

Access Permissions Management

Vendor Capability Ratings

Average 87

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Vendor Support

Breadth of Features

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Also Featured in...

Enterprise Content Management - Enterprise

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Dokmee ECM Videos

Dokmee ECM Reviews

Samantha H.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2021

The best document capture tool

Likeliness to Recommend

9 /10

What differentiates Dokmee ECM from other similar products?

Dokmee has benefited its use in the company, to optimize its office equipment, automate the flow of business and extract high value information. It generates great efficiency and improves productivity for our company. I have increased the value of our company by having all the information gathered in one place, using standard workflows for all processes. In addition, it has a robust security system that keeps files posted and created protected.

What is your favorite aspect of this product?

It's easy to use. Importing and exporting documents is easy. Allows you to load many documents at the same time. It is really useful in the office to process a large number of documents every day. Design and implementation of the workflow are easy, as it is done through an intuitive graphical interface. The mobile app is amazing, it can be accessed from anywhere and at any time.

What do you dislike most about this product?

The initial configuration can be a bit complicated, although after configuring it its use is really simple.

What recommendations would you give to someone considering this product?

I recommend using this software because it is accurate, fast and compared to other solutions it is very efficient. In addition, it offers a set of essential solutions for use in the office.

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Effective Service

Amanda h.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2021

Agile document management platform

Likeliness to Recommend

8 /10

What differentiates Dokmee ECM from other similar products?

This platform allows our organization to work faster and more productively, due to the automation of document capture. Allowing to transform the captured content into information that can be shared throughout the company. It offers a really good value in terms of information accessibility, security, and functionality. It is good value for money, a lot of flexibility and is very easy to learn.

What is your favorite aspect of this product?

It allows you to easily capture large amounts of documents. Provides secure storage and supports information classification to improve access and collaboration across the business. Document workflow automation has made it possible to map document activities, from data capture to archiving. It also supports viewing files in PDF, JPG, NPG, DWG, EML and other formats.

What do you dislike most about this product?

It is a very complete platform, although more instructions for use are needed to get started with its configuration and deployment.

What recommendations would you give to someone considering this product?

I recommend the implementation of this solution because it will improve the workflow and you will have a better organization. These set of tools are essential to optimize the work of your office.

Pros

Performance Enhancing
Trustworthy
Efficient Service
Caring

Duc H.

Role: C-Level
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2021

That is a great ECM solution.

Likeliness to Recommend

10 /10

What differentiates Dokmee ECM from other similar products?

Effected, light

What is your favorite aspect of this product?

High volume document loading

What do you dislike most about this product?

No reason to dislike

What recommendations would you give to someone considering this product?

Try to use it, you will like it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Dokmee ECM

What is Dokmee ECM?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Dokmee ECM Ratings

88 Likeliness to Recommend

1 Since last award

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Dokmee ECM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Capture Channels Variety of ways a file can be ingested into the ECM system

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Search The system can search an entire body of a document for a keyword or phrase.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Enterprise Content Management - Enterprise

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Dokmee ECM Reviews

Samantha H.

The best document capture tool

Likeliness to Recommend

Pros

Amanda h.

Agile document management platform

Likeliness to Recommend

Pros

Duc H.

That is a great ECM solution.

Likeliness to Recommend

Pros

Title

1
Since last award

1
Since last award

Feature Ratings

Collaboration

Capture Channels

ECM Document Management

File Approvals Esignatures

Search

Metadata Management

Mobile

Ediscovery Audit Trail

File Conversion

Workflow Process Automation

Access Permissions Management

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Vendor Support

Breadth of Features

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training