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Dokmee ECM Logo Award Winner Product Badge
Dokmee ECM Logo Award Winner Product Badge
Dokmee

Dokmee ECM

Composite Score
8.5 /10
CX Score
8.8 /10
Category
Dokmee ECM
8.5 /10

What is Dokmee ECM?

An award-winning ECM solution for streamlining the digital transformation process in a manner that is efficient, cost effective, and user-friendly. Dokmee is a secure, easy to use enterprise content management system designed for a variety of purpose including document capture and storage, search and retrieval, and file sharing.

Company Details


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Awards & Recognition

Dokmee ECM won the following awards in the Enterprise Content Management - Midmarket category

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Dokmee ECM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dokmee ECM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dokmee ECM?

3% Negative
0% Neutral
97% Positive

Pros

  • Security Protects
  • Acts with Integrity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 87

Collaboration

90

Capture Channels

89

ECM Document Management

88

File Approvals Esignatures

88

Search

87

Metadata Management

87

Mobile

87

Ediscovery Audit Trail

87

File Conversion

87

Workflow Process Automation

86

Access Permissions Management

86

Vendor Capability Ratings

Average 87

Quality of Features

91

Usability and Intuitiveness

89

Ease of Implementation

88

Vendor Support

87

Breadth of Features

86

Ease of Customization

86

Ease of IT Administration

86

Ease of Data Integration

86

Product Strategy and Rate of Improvement

86

Business Value Created

85

Availability and Quality of Training

85

Dokmee ECM Videos

Dokmee ECM Reviews

Benson S.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Best ECM platform in the market.

Likeliness to Recommend

10 /10

What differentiates Dokmee ECM from other similar products?

Its a quality enterprise management platform that fits for use in all organizations including even the small and mid-sized organizations.

What is your favorite aspect of this product?

Dokmee ECM has enhanced our collaboration and improved teamwork among our employees as they are able to share updates and files with ease at all times. Dokmee ECM is affordable and this makes it resource-intensive allowing its usage without hurting our finances . Automates our content management process and this has improved the customer service delivery in our company.

What do you dislike most about this product?

Some of our less tech-savvy users encountered a steep learning in using the platform but with time and experience they have been able to use the platform reliably.

What recommendations would you give to someone considering this product?

Dokmee ECM is efficient and it will transform how you handle the content, streamlining the process and growing your workflow to the best.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jack E.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Optimal document organization

Likeliness to Recommend

9 /10

What differentiates Dokmee ECM from other similar products?

Dokmee has a wide variety of features that facilitate the entire digital transformation process and streamline document management. It generates a positive impact on the organization, storage and collaboration of documents in our organization. It has an effective collaboration capacity, allowing you to share files quickly, from anywhere and at any time. It has a good level of security that provides confidence in safeguarding the files.

What is your favorite aspect of this product?

Its user interface is pleasant and easy to use, it supports a significant number of languages. It allows you to view a wide variety of files such as PDF, JPG, PNG, BMP, DWG, among others. Facilitates manual or automatic organization of folders and files. Allows easy access to the workflow inbox from Web and Mobile products. The search tool helps to speed up and save time to find a specific file. The digitization of the files is fast and effective.

What do you dislike most about this product?

Dokmee has turned out to be a very complete and versatile platform, with features of great value for our organization. The only thing that I consider negative is its cost compared to similar platforms.

What recommendations would you give to someone considering this product?

Dokmee provides a set of tools that allow you to organize, share and access the documents used in the organization, quickly and efficiently. I recommend its implementation for the high organizational level it provides and the capacity for digital transformation.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Caring

Michael B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Facilitate the digital transformation process

Likeliness to Recommend

8 /10

What differentiates Dokmee ECM from other similar products?

Dokmee provides the most versatile features for organizing, scanning, and sharing documents. It is an optimized platform that allows users to access and manage documents within a secure environment. With a simplified user interface and all associated features to streamline the digital transformation process. This cloud-based system allows for changes and updates in no time. Generate an optimal workflow with integrations like SalesForce, QuickBooks, and Oracle.

What is your favorite aspect of this product?

Its user interface is modern and has a very small learning curve. Its search function is very fast and effective. It admits to personalize the documents, by means of electronic signatures. Users can quickly and securely access and share files from a desktop or mobile device. It has the useful option of sending documents through email and through links. OCR provides a fast and efficient document digitization process.

What do you dislike most about this product?

This platform has a set of functions that guarantee efficient document management. The only thing that must be considered is its cost, which turns out to be little high.

What recommendations would you give to someone considering this product?

Dokmee saves a lot of time in document management that can be used in other tasks in the company. Provides security and confidence in the management and handling of documents. I recommend its implementation.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Caring
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