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Domotz

Domotz

Composite Score
8.2 /10
CX Score
8.2 /10
Category
Domotz
8.2 /10

What is Domotz?

Domotz is the premier Remote Monitoring and Management platform for IoT. We offer powerful network management software for MSP's, Integrators, Security Professionals, and Business Owners. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with plug and play setup, a friendly UX, and a comprehensive feature set, accessible from any desktop browser or mobile device

Company Details


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Awards & Recognition

Domotz won the following awards in the Network Monitoring - Midmarket category

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Domotz Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domotz.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

1
Since last award

93 Plan to Renew

7
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domotz?

0% Negative
8% Neutral
92% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 88

Network Environment Monitoring

96

Network Configuration Management

91

Network Quality of Service

88

Operational Dashboard

88

Network Mapping

87

Network Performance Management

87

Traffic Monitoring

87

Network Analytics

84

Network Reporting

84

Network Compliance Management

83

Vendor Capability Ratings

Average 90

Breadth of Features

94

Ease of Data Integration

93

Quality of Features

91

Ease of IT Administration

91

Ease of Implementation

90

Availability and Quality of Training

90

Vendor Support

90

Ease of Customization

89

Usability and Intuitiveness

89

Business Value Created

88

Product Strategy and Rate of Improvement

87

Domotz Reviews

Evgeniy K.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Domotz - simply the best

Likeliness to Recommend

10 /10

What differentiates Domotz from other similar products?

convenience and simplicity. This is the iphone in the smartphone world

What is your favorite aspect of this product?

Reliable operation, easy learning, best service

What do you dislike most about this product?

What I didn't find out about him before

What recommendations would you give to someone considering this product?

a great investment that will pay off very quickly. This service can be sold as an additional customer, or used as a bonus instead of a discount

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brian S.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

I finally found a superior NMS solution!

Likeliness to Recommend

10 /10

What differentiates Domotz from other similar products?

Domotz stands out with its user-centric design, offering an intuitive interface that significantly streamlines the monitoring and management of complex networks. The platform excels in real-time and remote monitoring capabilities, providing granular insights and allowing prompt intervention to ensure network stability. Unlike many competitors, Domotz offers a competitive pricing model that delivers exceptional value for a rich set of features, making it a cost-effective solution for network engineers. Additionally, the continuous improvement and introduction of innovative features demonstrate Domotz's commitment to staying ahead.

What is your favorite aspect of this product?

My favorite aspect of Domotz is undoubtedly its robust remote monitoring capabilities, which have become an indispensable part of my toolkit. Being able to manage and troubleshoot client networks from afar has not only streamlined my operations but also significantly improved the response time to emerging issues. The peace of mind that comes with knowing I can efficiently oversee multiple networks regardless of their geographical locations is invaluable. Furthermore, the way Domotz has seamlessly integrated this feature, making it intuitive and easy to use, reflects the platform's dedication to providing practical and user-friendly solutions

What do you dislike most about this product?

One aspect I find less appealing about Domotz is the initial learning curve, especially when delving into some of the more advanced features. It required a bit of time and exploration to fully harness the platform's capabilities. While this is a testament to the comprehensive suite of tools Domotz offers, a more streamlined onboarding process or interactive tutorials could potentially ease this transition and help users to quickly become proficient with the platform.

What recommendations would you give to someone considering this product?

Stop looking, this is the NMS you need.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michael H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Comprehensive Network Monitoring and Notification

Likeliness to Recommend

10 /10

What differentiates Domotz from other similar products?

Integrates with Synology, for one thing. Easy to install, affordable, good reporting, continuous improvement, helpful notifications. Wasy to set up, stable, dependable. Satisfied customer.

What is your favorite aspect of this product?

Visibility into network activities including new devices on a network. I rely on the reports and use them every day to help keep clients' networks functioning. Interface is easy and I like that they keep improving the product. Good notification and communication.

What do you dislike most about this product?

Nothing really, it does the job I laid out for it- keeping me in touch with clients' networks.

What recommendations would you give to someone considering this product?

Just do the trial and see if the reports, notifications, and features line up with your needs. It is an affordable and competent tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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