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ease Logo Award Winner Product Badge
ease Logo Award Winner Product Badge
ease

ease

Composite Score
8.0 /10
CX Score
8.1 /10
Category
ease
8.0 /10

What is ease?

Ease makes it simple to set up and manage benefits, onboard hires, stay compliant, and offer employees one destination for all their human resources information.

Company Details


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Awards & Recognition

ease won the following awards in the Benefits Administration category

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ease Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ease.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

91 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ease?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Efficient Service

Feature Ratings

Average 84

Benefits Administration

93

User and Enrollment Management

91

Self Service Portal

87

Regulatory Compliance

80

Archiving and Reporting

79

Contributions and Payment Tracking

79

Provider Management

79

Claims Management

78

Payroll Integration

69

Vendor Capability Ratings

Average 81

Business Value Created

88

Usability and Intuitiveness

87

Ease of Implementation

87

Ease of IT Administration

83

Availability and Quality of Training

81

Quality of Features

79

Breadth of Features

78

Ease of Data Integration

77

Vendor Support

77

Ease of Customization

76

Product Strategy and Rate of Improvement

75

ease Reviews

Erica P.

  • Role: Human Resources
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Easy to use, but lacks scalability

Likeliness to Recommend

6 /10

What differentiates ease from other similar products?

It is very user friendly and has a simple, easy to understand layout. I used primarily for open enrollment and benefit administration. Our employees were able to get through the process relatively easy.

What is your favorite aspect of this product?

User friendliness.

What do you dislike most about this product?

Very simple and basic system. It doesn’t have the additional features you see in other softwares like this. I think it would be great for a small business, but doesn’t scale well for larger businesses.

What recommendations would you give to someone considering this product?

If ease of use and simplicity are priorities, this system will meet your needs.

Pros

  • Efficient Service
  • Acts with Integrity
  • Generous Negotitation
  • Trustworthy

Cons

  • Inhibits Innovation
  • Commodity Features
  • Vendor's Interest First

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