What is eG Enterprise?
eG Enterprise is a total performance management solution that provides automated monitoring, diagnosis, and reporting to troubleshoot application slowdowns, user experience issues, network outages, virtualization bottlenecks, server failures, storage hotspots, and more. eG Enterprise uses a combination of agent-based and agentless approach to monitor the health and performance of the entire IT infrastructure from application code to bare metal across physical, virtual and cloud, and hybrid IT environments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love eG Enterprise?
Pros
- Friendly Negotiation
- Trustworthy
- Efficient Service
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Real User Monitoring
Server Monitoring
Cloud/On-Prem/Hybrid Deployment
Application Metric Reporting
Synthetic Monitoring (RUM)
Scalability
Error Reporting
Code Performance Monitoring
Enterprise Cloud Platform Support
Non-Commodity Operating Systems
Application Discovery
Vendor Capability Ratings
Breadth of Features
Ease of IT Administration
Vendor Support
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
eG Enterprise Reviews
Jason D.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Excellent monitoring and diagnosis product
Likeliness to Recommend
What differentiates eG Enterprise from other similar products?
Ease of use and wide range of capabilities. I've used eG Enterprise earlier and recommended to my organization. I found the latest version very easy to deploy - lots of automation. Auto-discovery has improved and they can literally monitor anything you need to keep track off. The visualization is also intuitive and easy to use. I'd recommend this solution for anyone looking for end-to-end monitoring tools that cover both application and infrastructure stacks. Their support is great - you don't just get to talk to level 1 support, i've had access to engineers who can provide hands on assistance when needed.
What is your favorite aspect of this product?
The topology view that gives a quick overview of the entire infrastructure is great. I also like their stack model view that makes it simple to determine where are the problems - which layer, and who to call.
What do you dislike most about this product?
Integration can be improved. Need to get assistance from their engineers.
What recommendations would you give to someone considering this product?
Definitely a product i'd recommend. Try their SaaS service - makes it easier to deploy and saves a lot of time as you don't have to try worry about maintaining and operating their management server.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Easy to use, covers a wide range of solutions
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mikael T.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
Easy to use, Effective and Cost Savings
Likeliness to Recommend
What differentiates eG Enterprise from other similar products?
Easy to integrate, cost savings and easy to operate. Highly customisable reports without high cost involved.
What is your favorite aspect of this product?
The easy of use and supported Application detection out of the box.
What do you dislike most about this product?
Local support can be improved, although there are hardly any issues.
What recommendations would you give to someone considering this product?
Give it a try, Bang for the $$$
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
