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Egnyte

Egnyte

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Egnyte
8.6 /10

What is Egnyte?

Egnyte combines the power of cloud content management, data security, and AI into one intelligent content platform. More than 22,000 customers trust Egnyte to improve employee productivity, automate business processes, and safeguard critical data, in addition to offering specialized content intelligence and automation solutions across industries, including architecture, engineering, and construction (AEC), life sciences, and financial services.

Company Details


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Awards & Recognition

Egnyte won the following awards in the Content Collaboration category

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Egnyte Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Egnyte.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

Down 3
Since last award

91 Satisfaction of Cost Relative to Value

Down 4
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
94%
Conflict Resolution:
99%
Strategy & Innovation:
90%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Egnyte?

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0% Negative
4% Neutral
96% Positive

Pros

  • Caring
  • Saves Time
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 85

Team Collaboration

87

Access Control and Rights Management

87

Mobility Support

86

Drag and Drop User Interface

85

Enterprise Grade Security Controls

85

Real-Time Synchronization

84

Large File Optimization

84

3rd-Party Integrations

83

Cognitive Content Services

83

Data Loss Prevention

82

Audit Trail

82

Vendor Capability Ratings

Average 86

Business Value Created

90

Product Strategy and Rate of Improvement

90

Ease of Data Integration

88

Ease of Customization

87

Ease of Implementation

87

Quality of Features

87

Breadth of Features

86

Usability and Intuitiveness

85

Availability and Quality of Training

82

Vendor Support

82

Ease of IT Administration

82

Egnyte Reviews

Clovis G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great platform for collaboration and cloud storage

Likeliness to Recommend

9 /10

What differentiates Egnyte from other similar products?

This solution addresses the issue of retrieving sensitive financial information from consumers. You can upload files directly to the folders created by Egnyte. It saves me a lot of time and when files are posted to Egnyte I don't have to download them and save them from email. There are many reports in Excel and PDF formats stored in Egnyte Drive. These folders are accessible from all offices, making it easy to distribute documents without having to send large files. Egnyte has also become an important internal tool for quickly exchanging files.

What is your favorite aspect of this product?

I enjoy how Egnyte added a new functionality that lets you include the document title in the URL. It greatly simplifies the process of locating files once a link has expired. It is very simple to upload open files to the Egnyte website by dragging and dropping them. I particularly like the ability of streaming many links at once in a logical order. I also like that I can share certain file folders with clients. I like the fact that I can access it via the web, the Android app, and the excellent integration with Windows 10. Another useful feature is that when we scan from our Xerox copier, the image is saved to the Egnyte storage.

What do you dislike most about this product?

My biggest issue is saving the Access database to the Engyte folder. Access reports that the database is damaged around once a week. My database is on OneDrive, while everything else is on Egnyte. You may have difficulty releasing the file so that the customer may upload the document. I'd want to be able to specify how long the connections remain active. I'm not sure if that's a feature, but it's been disabled in my workplace. If it doesn't exist, it would be fantastic to see if a link is valid for seven, thirty, or more days. We occasionally provide a pre-read to a customer more than a week ahead of time and must respond to specific requests

What recommendations would you give to someone considering this product?

Egnyte is an excellent file sharing program, especially if you operate with numerous clients and technologies, such as Windows and Mac. Organizing by folders makes working with yourself and coworkers much easier. External access to individual users files/folders is totally up to them and Egnyte may be set as needed for files that are not shared within the firm. If you can't find a solution to a specific problem, contact Egnyte. They are quite beneficial and there are other comparable articles on the internet where individuals contribute solutions to specific problems.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jeff C.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Perfect for sharing files.

Likeliness to Recommend

9 /10

What differentiates Egnyte from other similar products?

Everyone in our office has access to our files, and it is very simple to exchange documents with others outside of our office; it has helped me preserve a clean system. I can't image traveling for business without Egnyte. I always have everything I need, and I don't have to worry about not transferring something on my desktop before speaking with the customer. I wanted a cloud solution that provided LAN performance, and Egnyte was the answer.

What is your favorite aspect of this product?

It's very simple to navigate and locate what I need when I need it. It is a highly dependable and speedy system. They can provide on-premises storage that replicates to the cloud for off-site sharing and collaboration, they also provide different connecting options with third-party organizations like as Docusign, Teams, Trello, and others. I enjoy the WebEdit tool because it opens your file from within Egnyte, opens it on your desktop, and instantly saves it to Egnyte. Working remotely is a breeze with Egnyte since files are always at your fingertips, just as if they were kept on your desktop.

What do you dislike most about this product?

Sometimes I need to save my documents with certain names and it won't let you save them with special characters. Some management policies and settings are not applicable at the group level. There are a few more parameters that need to be adjusted. There used to be a desktop sync option that synced data directly from your desktop to Egnyte. It's a shame they don't have it anymore because you could work directly from your desktop in your Egnyte folder and everything would sync.

What recommendations would you give to someone considering this product?

Egnyte is the way to go if you want a system that is simple to use, dependable, and speedy. It is a reliable and necessary tool for ensuring efficient collaboration both in the workplace and remotely. You can always access your files regardless of where you are or whether you have your computer with you. You can always log in and acquire what you need as long as you have internet connection and a computer, make sure you acquire any training programs as well.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Zari W.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Affordable and Secure Content Collaboration Tool

Likeliness to Recommend

9 /10

What differentiates Egnyte from other similar products?

When it comes to enterprise file sync and share, Egnyte Connect offers amazing features. First, it's secure, easy to use and makes content collaboration easy

What is your favorite aspect of this product?

I like the security features of Egnyte Connect The software comes at a manageable cost I like the content collaboration features

What do you dislike most about this product?

Egnyte Connect has been amazing and I can't complain

What recommendations would you give to someone considering this product?

For content collaboration, I recommend Egnyte Connect as it's affordable, resourceful and highly secure

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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