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Egnyte

Egnyte

Composite Score
8.5 /10
CX Score
8.9 /10
Category
Egnyte
8.5 /10

What is Egnyte?

Egnyte combines the power of cloud content management, data security, and AI into one intelligent content platform. More than 22,000 customers trust Egnyte to improve employee productivity, automate business processes, and safeguard critical data, in addition to offering specialized content intelligence and automation solutions across industries, including architecture, engineering, and construction (AEC), life sciences, and financial services.

Company Details


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Awards & Recognition

Egnyte won the following awards in the Content Collaboration category

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Egnyte Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Egnyte.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

95 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Egnyte?

0% Negative
2% Neutral
98% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Appreciates Incumbent Status
  • Helps Innovate

Feature Ratings

Average 89

Large File Optimization

93

Team Collaboration

92

Real-Time Synchronization

92

Access Control and Rights Management

90

Cognitive Content Services

90

Task Management and Workflow

90

Enterprise Grade Security Controls

90

Electronic Signatures

89

Data Loss Prevention

89

Audit Trail

88

Mobility Support

87

Vendor Capability Ratings

Average 90

Business Value Created

94

Quality of Features

94

Ease of Data Integration

93

Ease of Implementation

92

Product Strategy and Rate of Improvement

92

Usability and Intuitiveness

91

Breadth of Features

89

Ease of Customization

89

Availability and Quality of Training

86

Vendor Support

86

Ease of IT Administration

85

Egnyte Reviews

Glenda P.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great for organizing and exchanging files securely

Likeliness to Recommend

9 /10

What differentiates Egnyte from other similar products?

I may provide particular privileges for share, view, and edit modes in Egnyte. As a result, no one can access our files. Egnyte enables me to send enormous files to clients without the need for particular file sharing permissions. Egnyte has also evolved into a critical internal tool for rapid file exchange. This approach solves the issue of gathering sensitive financial information from customers. They can upload files straight to a folder I've set up in Egnyte. This saves me a significant amount of time, and if the files are posted to Egnyte, I don't have to download and save them from emails.

What is your favorite aspect of this product?

Egnyte is an excellent cloud platform that enables everyone in our organization to access project files and information without relying on anybody else. I also like that I can share certain file folders with clients. I like the fact that I can access it via the web, the Android app, and the excellent integration with Windows 10. I enjoy how Egnyte added a new functionality that lets you include the document title in the URL. It makes it far easier to locate files after a link has expired. It is very simple to upload open files to the Egnyte website by dragging and dropping them.

What do you dislike most about this product?

The biggest issue I'm having is storing the Access database in the Engyte folder. Access reports that the database is corrupted around once a week. My database is on OneDrive, while everything else is on Egnyte. You may encounter difficulties in releasing the file for the customer to upload the document. Aside from that, I believe the network does not always load quickly enough, as proven by multiple users, and that when we try to receive/download a file and it takes a long time to download, there is an issue with the server's download speed.

What recommendations would you give to someone considering this product?

Egnyte is an excellent file sharing program, particularly if you work in numerous locations, with multiple clients, and with different technologies such as Windows and Mac. Organizing by folders makes it much easier to collaborate with yourself and others. External access to individual users' files/folders is totally up to them, and it can be arranged as needed for files that are not shared within the firm. If you are unable to solve a specific problem, please contact Egnyte.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Gregory A.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Perfect for securely storing and sharing files.

Likeliness to Recommend

9 /10

What differentiates Egnyte from other similar products?

It has served as a file-sharing platform for us. It is practical to keep all documentation on the cloud. One of the advantages is the ability to access data from anywhere in the globe. It is incredibly simple to share files within and outside of your business. Working remotely with other coworkers is as easy as sharing the same cubicle files at work. I can't image traveling for business without Egnyte. I always have everything I need, and I don't have to worry about forgetting to copy anything on my desktop before speaking with the customer.

What is your favorite aspect of this product?

The desktop software is simple to use and syncs as if it were a mapped disk. If you do not wish to install the desktop client, you may use the web-based interface instead. Fast uploads, as well as the flexibility to limit or delay uploads/downloads if you are traveling or have limited space. They can provide local storage that is mirrored to the cloud for offsite collaboration and sharing. They also provide numerous options for connecting with third-party firms like as Docusign, Teams, Trello, and others. I appreciate the WebEdit tool since it opens your file from Egnyte, opens it on your desktop, and instantly saves it to Egnyte.

What do you dislike most about this product?

Some management policies and settings do not apply to groups. There are a few more factors that must be tweaked. There was a desktop sync option that synchronized data from your desktop to Egnyte. It's a shame they don't have it anymore because you could work in your Egnyte folder directly from your desktop and everything would sync.

What recommendations would you give to someone considering this product?

Egnyte is a reputable file-sharing site. I have never had any difficulties viewing the files. There is the option of using a desktop program or immediately accessing the online portal via a web browser. It is a reliable and necessary tool for ensuring efficient collaboration both in the workplace and remotely. You have constant access to your files, regardless of where you are or whether you have your computer with you. You can always log in and acquire what you need as long as you have internet connection and a computer. Check "Connected Folders" for personal information, especially if the desktop is being diverted to the network.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Yolanda Q.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Egnyte is secure cloud sharing.

Likeliness to Recommend

9 /10

What differentiates Egnyte from other similar products?

In order to be able to work continuously, we required the same material to be accessible everywhere. Due to the flexibility to exchange finished work from a single global file system, we are able to operate more efficiently and seamlessly deliver to our worldwide clients, wherever they may be across all time zones. Egnyte makes it simple to share enormous papers, and I was able to read all the docs online using my iPhone and iPad, which was quite convenient. Additionally, it is a good idea to separate the shared connection into "direct link" and "external link with password."

What is your favorite aspect of this product?

It has allowed us to transparently and securely store our information in the cloud and sync it, giving quick local storage where creatives can access and easily exploit it, while allowing administrative people to safely share it with any client on any platform, with fully audited secure access.

What do you dislike most about this product?

The only drawback is that some of the key selling points that made it 100% perfect for us took a while to become generally available, but they are now present in all of the Egnyte Connect clients that we have on all of our computers, for which we are grateful. We are also grateful that even though we went on board before these features were ready, we were glad we fully used Egnyte when they were updated because we were able to start using them instantly with all of our content ready and uploaded.

What recommendations would you give to someone considering this product?

Engage appropriately with your customer success team, and adhere to all of your best practices for deployment. Instead of thinking of this as a method to reduce hardware, consider how it might boost the value of existing infrastructure and help shape future acquisitions. Make sure you gain not only stakeholder buy-in, but also end-user support for the system's ability to safely deliver information wherever.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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