What is Emplifi Social Marketing Cloud?
From managing a multi-channel strategy to analyzing trends and optimizing performance, Emplifi’s social media marketing tools will enable your brand to amplify meaningful experiences at scale.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceEmplifi Social Marketing Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Emplifi Social Marketing Cloud.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Emplifi Social Marketing Cloud?
Pros
- Performance Enhancing
- Effective Service
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboards and Visualization
Social Media Channel Integration Outbound
Social Media Channel Integration Inbound
Social Response Management
Trend Analysis
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Asset Management
Sentiment Analysis
Contextual Analysis
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Emplifi Social Marketing Cloud Reviews
Eva M.
- Role: Finance
- Industry: Media
- Involvement: End User of Application
Submitted Jul 2023
A bit pricey but good .
Likeliness to Recommend
What differentiates Emplifi Social Marketing Cloud from other similar products?
Emplifi Social Marketing Cloud allows brands to relate , communicate, build and adapt to the dynamic world of social media so they can amplify memorable experiences across their entire social presence
What is your favorite aspect of this product?
My favorite aspect about Emplifi Social Marketing Cloud is that it changes and maintains how people behave.
What do you dislike most about this product?
There is nothing to dislike about Emplifi Social Marketing Cloud.
What recommendations would you give to someone considering this product?
I would recommend Emplifi Social Marketing Cloud because it unifies all the tools a global enterprise needs to succeed on social media.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nayeli G.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Jun 2023
Great platform for big group community management.
Likeliness to Recommend
What differentiates Emplifi Social Marketing Cloud from other similar products?
I think it's customer experience. The Sentiment section in the post and comments is the best part of the platform, in my experience.
What is your favorite aspect of this product?
Is really user-friendly. It has many features and filters that allow you to work faster.
What do you dislike most about this product?
Not sure what I dislike.
What recommendations would you give to someone considering this product?
Explore the demo, make every question before purchase. Make sure it is the right platform for you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Raquel M.
- Role: Sales Marketing
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Jun 2023
Easy to use and valuable
Likeliness to Recommend
What differentiates Emplifi Social Marketing Cloud from other similar products?
It easy to use and provides the tools e need to manage social accounts
What is your favorite aspect of this product?
Being able to do reports with a wider date range than some social media platforms allows
What do you dislike most about this product?
not being able to do analytics for linkedIN.
What recommendations would you give to someone considering this product?
To add all accounts of social media
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
