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ESRI Ltd

ArcGIS Pro

Composite Score

8.1 /10

CX Score

8.2 /10

74 Reviews Write a Review

What is ArcGIS Pro?

ArcGIS Pro is the premier desktop geographic information system (GIS) application. Crafted with user-driven innovations, it offers unparalleled tools and capabilities that support your work. Users can maintain spatial data effectively; generate stunning 2D, 3D, and 4D visualizations; and conduct advanced mapping analytics. The seamless data sharing within the ArcGIS system fosters valuable GIS solutions and insights.

Company Details

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Awards & Recognition

ArcGIS Pro won the following awards in the Geographic Information Systems category

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2024 Emotional Footprint Champion

Latest Award, 2024

Product Impact

Latest Award, 2024

1 Top Rated Capabilities

8 Top Rated Features

2024

1 Top Rated Capabilities

4 Top Rated Features

2023

1 Top Rated Capabilities

0 Top Rated Features

2022

ArcGIS Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ArcGIS Pro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

96 Plan to Renew

73 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ArcGIS Pro?

0% Negative

8% Neutral

92% Positive

Pros

Reliable
Enables Productivity
Respectful
Effective Service

Feature Ratings

Average 85

High Quality Maps

Geospatial Technology

Spatial Analysis

Map Customization

Data Visualization GIS

Map Manipulation

Data Integration GIS

Imaging and Production

Geo Coding

3D Visuals

Mobile

Vendor Capability Ratings

Average 78

Quality of Features

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Vendor Support

ArcGIS Pro Reviews

Rasim M.

Role: Student Academic
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

The best Geographic Information System software

Likeliness to Recommend

10 /10

What differentiates ArcGIS Pro from other similar products?

it is the industry standard

What is your favorite aspect of this product?

easy to learn functions

What do you dislike most about this product?

lacks optimisation for entry-level pc

What recommendations would you give to someone considering this product?

better than any GIS software

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ankush S.

Role: Operations
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Easy to use and more easy to understand.

Likeliness to Recommend

8 /10

What differentiates ArcGIS Pro from other similar products?

ArcGis gives you a detailed visual information of all your data at any point of time without any disruptions. Can be used by multiple users under one company portal and one of the best thing I like the different versions as per the project requirements.

What is your favorite aspect of this product?

Ease to use and very easy to understand

What do you dislike most about this product?

Nothing particular but yes if there will be some offline versions too ,it will be more beneficial

What recommendations would you give to someone considering this product?

One of the best product in terms of project designing, planning and construction

Pros

Reliable
Enables Productivity
Unique Features
Efficient Service

Talha Oğuzhan Ö.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Great Features, Easy to use

Likeliness to Recommend

8 /10

What differentiates ArcGIS Pro from other similar products?

It is easy to use, but a little complicated due to the large number of tools

What is your favorite aspect of this product?

Huge Tool library

What do you dislike most about this product?

Maybe price and little complicated

What recommendations would you give to someone considering this product?

I definitely recommend using it

Pros

Unique Features
Helps Innovate
Performance Enhancing
Efficient Service

Latest Research

ArcGIS Pro

What is ArcGIS Pro?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

ArcGIS Pro Ratings

89 Likeliness to Recommend

1 Since last award

96 Plan to Renew

73 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love ArcGIS Pro?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

High Quality Maps Includes high quality imagery, destinations, and area information.

Geospatial Technology Includes surface analysis, network analysis, and geovisualization.

Spatial Analysis Includes geographic data, analysis, and modelling.

Map Customization Map editor allows a map to be customized on-the-fly.

Data Visualization GIS Thematic visualization with the ability to change views, including color, pattern/icon, dot-density, chart, scaled-symbol, and 3D prism themes

Map Manipulation Multiple maps can be open simultaneously, and can be duplicated, combined, synchronized, tiled, cascaded, and minimized/maximized.

Data Integration GIS Ability to import external data sources (census, etc.) overlayed into your map environment.

Imaging and Production Ability to export and print high-quality images and graphics in multiple formats, including presentation ready maps.

Geo Coding Custom geo-codable indexes can be created to pin-map based on external datasets.

3D Visuals Seamlessly toggle between 2D and 3D viewing of the map.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

ArcGIS Pro Reviews

Rasim M.

The best Geographic Information System software

Likeliness to Recommend

Pros

Ankush S.

Easy to use and more easy to understand.

Likeliness to Recommend

Pros

Talha Oğuzhan Ö.

Great Features, Easy to use

Likeliness to Recommend

Pros

Title

1
Since last award

2
Since last award

Feature Ratings

High Quality Maps

Geospatial Technology

Spatial Analysis

Map Customization

Data Visualization GIS

Map Manipulation

Data Integration GIS

Imaging and Production

Geo Coding

3D Visuals

Mobile

Vendor Capability Ratings

Quality of Features

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Vendor Support