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What is EZ Texting?
EZ Texting is a SaaS company that delivers the fastest, easiest and most reliable way to connect. It has served over 165,000 customers and is a platform for business users, setting the standard for business texting. EZ Texting messaging solutions allow businesses to quickly and effectively reach and engage their mobile audiences.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
93 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love EZ Texting?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Scheduled Messaging
Text Messaging
Opt-in
Mobile Marketing Management
Loyalty Promotions Management
Social Media Marketing Management
Marketing Analytics
Communication Archive
Application Integration
Mobile Payments
Surveys Feedback
Vendor Capability Ratings
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Quality of Features
Vendor Support
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
EZ Texting Reviews
Casper P.
- Role: C-Level
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jul 2024
EZTexting is a great way to communicate with fans
Likeliness to Recommend
What differentiates EZ Texting from other similar products?
I haven't tried other text marketing solutions.
What is your favorite aspect of this product?
Group texts and lists. Group texts is self explanatory but lists is a subset of your customers, for example striated by zip code etc. It's super fun to know that only people in a certain area are receiving the message.
What do you dislike most about this product?
It's expensive
What recommendations would you give to someone considering this product?
Allocate plenty of budget. If your entity has news to communicate often, you'll likely find yourself having to prioritize. It's the other way around from email marketing: here, you pay per message per recipient.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kirsten L.
- Role: Sales Marketing
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Jul 2024
Easy to use at an affordable price
Likeliness to Recommend
What differentiates EZ Texting from other similar products?
EX Texting is easy to setup, easy to use service at an affordable monthly rate. Another big differentiator for me was the ability to get a local identifiable text number.
What is your favorite aspect of this product?
Easy to use UI makes text campaigns quick and efficient. Multiple tools available such as control of keywords, drip campaigns, QR codes, and sign up forms. It is also easy to purchase additional credits when I have a campaign that surpasses my monthly subscription. The team is always looking for ways to improve the program.
What do you dislike most about this product?
I don't really have any dislikes. The only constructive feedback I would give is to perhaps to add agency white label feature to make it easier to manage campaigns for multiple clients.
What recommendations would you give to someone considering this product?
Highly recommend at least giving Eztexting a try. It has helped me manage text marketing both for myself and for my clients. One of my favorite weekly used tools in my marketing toolbox.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Angelica C.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Initial Implementation
Submitted Jul 2024
East to use and implement throughout the company
Likeliness to Recommend
What differentiates EZ Texting from other similar products?
Very easy to customize different aspects of the message as it pertains to each client when sending to a group of people.
What is your favorite aspect of this product?
The customization features and that we get a text with the delivery report upon completion of each group of text messages sent.
What do you dislike most about this product?
Difficult to have reporting in bulk the way you would for email but it is not bad.
What recommendations would you give to someone considering this product?
Great for two-way communication and customized messages that make the client feel like you are reaching out to them directly instead of as a mass text.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Efficient Service
