.png){kind=small}
What is EZ Texting?
EZ Texting is a SaaS company that delivers the fastest, easiest and most reliable way to connect. It has served over 165,000 customers and is a platform for business users, setting the standard for business texting. EZ Texting messaging solutions allow businesses to quickly and effectively reach and engage their mobile audiences.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceEZ Texting Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on EZ Texting.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
93 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love EZ Texting?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Scheduled Messaging
Text Messaging
Opt-in
Mobile Marketing Management
Loyalty Promotions Management
Social Media Marketing Management
Marketing Analytics
Communication Archive
Application Integration
Mobile Payments
Surveys Feedback
Vendor Capability Ratings
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Quality of Features
Vendor Support
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
EZ Texting Reviews
Alex j.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2022
EZ Texting is a SaaS company for SMS marketing
Likeliness to Recommend
What differentiates EZ Texting from other similar products?
It is the fastest and the most reliable way to get connected to your customers through SMS. It is very easy to use, you don’t have to learn a lot to use this platform. You can easily send messages to multiple customers. It also offers a free trial. In spite of these features, it is cheap and affordable that is also of good quality.
What is your favorite aspect of this product?
You don’t have to give every customer your personal number. It offers free service to its users for their first 500 customers. You can easily preview the texts before sending it.
What do you dislike most about this product?
In the paid plan, some of the features are unlocked which causes difficulty for the users. If you want to send the same text to multiple users and want them not to see each other’s contact, you have to send that text separately to each of the customer that takes a lot of time and is a bit annoying.
What recommendations would you give to someone considering this product?
It is recommended to small and mid-sized businesses.
Pros
- Trustworthy
- Efficient Service
- Helps Innovate
- Reliable
Christopher P.
- Role: Operations
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Feb 2022
EZTexting makes getting started with SMS/MMS easy.
Likeliness to Recommend
What differentiates EZ Texting from other similar products?
EZTexting used to offer a stellar pay-as-you-go plan that was competitive in price.
What is your favorite aspect of this product?
The ability to scale and pay-as-you-go
What do you dislike most about this product?
Documentation on integrating
What recommendations would you give to someone considering this product?
Look at what you need in your service. If you are looking to batch and blast messages, this is a great product.
Pros
- Reliable
- Enables Productivity
- Caring
- Saves Time
Rose T.
- Role: Vendor Management
- Industry: Other
- Involvement: Vendor Selection and Purchasing
Submitted Feb 2022
Theyre the best they truly have great sevice skill
Likeliness to Recommend
What differentiates EZ Texting from other similar products?
Theyre super easy to work with
What is your favorite aspect of this product?
Text number to a number
What do you dislike most about this product?
Nothing they are great
What recommendations would you give to someone considering this product?
Use and hure them they are the best
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
