.png){kind=small}
What is EZ Texting?
EZ Texting is a SaaS company that delivers the fastest, easiest and most reliable way to connect. It has served over 165,000 customers and is a platform for business users, setting the standard for business texting. EZ Texting messaging solutions allow businesses to quickly and effectively reach and engage their mobile audiences.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceEZ Texting Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on EZ Texting.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
93 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love EZ Texting?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Scheduled Messaging
Text Messaging
Opt-in
Mobile Marketing Management
Loyalty Promotions Management
Social Media Marketing Management
Marketing Analytics
Communication Archive
Application Integration
Mobile Payments
Surveys Feedback
Vendor Capability Ratings
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Quality of Features
Vendor Support
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
EZ Texting Reviews
Josh E.
- Role: C-Level
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Feb 2022
"Affordable but features are not overwhelming"
Likeliness to Recommend
What differentiates EZ Texting from other similar products?
From my perspective, it's all about affordability. It's limited within the app and the features are not unique. But the price points are realistic.
What is your favorite aspect of this product?
The ability to send scheduled text messages.
What do you dislike most about this product?
The app is below functional.
What recommendations would you give to someone considering this product?
Look at competitors pricing. Basically, all features are the same across different platforms. It usually comes back to cost.
Pros
- Enables Productivity
- Efficient Service
- Respectful
- Reliable
Cons
- Inhibits Innovation
- Slower Product Innovation
- Commodity Features
Teresa H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Excellent communication tool, fast and secure
Likeliness to Recommend
What differentiates EZ Texting from other similar products?
It is very easy to send messages through your website every month to predefined customer lists, there are many training tools for all functions, the price is also fair once you compare it to the other mass texting services that They are available through the Internet, it also offers the ability to schedule text messages to go out on weekends was very important for us as a company, I can also upload contacts quickly, easily and classify them into groups to send messages to selected people, it also generates a report of incoming and outgoing messages, including the percentage of people who opened the text.
What is your favorite aspect of this product?
I like how simple it is to navigate the site, it is really easy to create messaging platforms, I also liked knowing what number was not working so I could update my contact list, I also love the detailed data reports, I also like being able to edit an old text and quickly prepare a new one, it is very intuitive and can be used without much instruction, the monitoring tools help our company to keep track of all the results of our messages, I also like that each text is recorded and group on whatever keyword the text message was sent to.
What do you dislike most about this product?
So far I have not found any negative aspect of this product, I have nothing bad to comment on, it has only offered me excellent results, I am very satisfied with your service.
What recommendations would you give to someone considering this product?
I would easily recommend this service to a friend or colleague who needs a text messaging service, it is a low cost messaging service that has a simple to use interface and allows easy contact management.
Pros
- Continually Improving Product
- Effective Service
- Inspires Innovation
- Client Friendly Policies
