
What is FigJam?
FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceFigJam Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on FigJam.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
Down
1
Since last award
96 Plan to Renew
Down
2
Since last award
88 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 94%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 96%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FigJam?
Pros
- Enables Productivity
- Continually Improving Product
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Role-Based Access
Sticky Notes
Screen Sharing
Multimedia Content
Record, Save, and Export Canvases
Integration with Meeting Solutions
Surveys and Polling
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Vendor Support
Ease of IT Administration
FigJam Reviews
Anubhav A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
The Best Tool to Design and Prototype Your Ideas
Likeliness to Recommend
What differentiates FigJam from other similar products?
Figma is a collaborative design tool that enables teams to work together on a single design file. It offers a wide range of features for creating, editing and sharing designs. Figma is also available as a web app and a desktop app.
What is your favorite aspect of this product?
The favorite aspect of Figma for me is the ability to create and edit design mockups. It's a very powerful tool for creating high-quality designs.
What do you dislike most about this product?
I don't like. First, I don't like that you can't save a file locally. Second, I don't like that you can't export to SVG.
What recommendations would you give to someone considering this product?
If you're considering Figma, I'd recommend giving it a try! It's a great tool for collaboration and has a lot of features that can help you design better.
Pros
- Enables Productivity
- Trustworthy
- Continually Improving Product
- Unique Features
Tinh N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Great Solution for Team Collaboration When WFH
Likeliness to Recommend
What differentiates FigJam from other similar products?
As an engineer I enjoyed the collaborative aspect of Figma more than the others our team has tried. I don't often create a design myself but I'm asked to view and give input all the time, and share with my team. Figma makes that a lot easier.
What is your favorite aspect of this product?
I like the cross-team collaboration most of all. It's streamlined feedback and communication big time, which speeds up our iteration process.
What do you dislike most about this product?
Sometimes it's clunky. It can be incredibly slow at times, there is no native rendering, and links don't always link to correct places on the mocks.
What recommendations would you give to someone considering this product?
They have free accounts for you to try. Engineers can just be "viewers" and not "editors" to reduce costs. Work with their customer success and sales teams to see which configuration is best for you and your companies needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Chai L.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
AMAZING. Never looking back.
Likeliness to Recommend
What differentiates FigJam from other similar products?
Figma is so easy! Sharing and syncing is effortless. Comments and user based roles are built in. LOVE LOVE LOVE.
What is your favorite aspect of this product?
How easy it is to start sharing. I also love the web app / desktop app.
What do you dislike most about this product?
Some of the controls are super different from Sketch, which I used before. It takes some getting used to but nothing crazy.
What recommendations would you give to someone considering this product?
Try it out you will not regret it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing