FilesAnywhere Customer Reviews 2024

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FilesAnywhere

Composite Score

8.4 /10

CX Score

8.6 /10

11 Reviews Write a Review

What is FilesAnywhere?

FilesAnywhere, headquartered in Bedford, Texas, is a cloud content management and file sharing service for businesses that offers cloud storage, file synchronization, personal cloud, and client software.

Company Details

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FilesAnywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

100 Plan to Renew

97 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FilesAnywhere?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 94

Cognitive Content Services

Real-Time Synchronization

Team Collaboration

Mobility Support

Drag and Drop User Interface

Access Control and Rights Management

Enterprise Grade Security Controls

Task Management and Workflow

Data Loss Prevention

Electronic Signatures

Large File Optimization

Vendor Capability Ratings

Average 93

Business Value Created

Ease of Customization

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

FilesAnywhere Reviews

Tarika B.

Role: Operations
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

A Robust Files Anywhere Data Sharing Service

Likeliness to Recommend

9 /10

What differentiates FilesAnywhere from other similar products?

The Service provides rare user controls that enable selective sharing of Project data.

What is your favorite aspect of this product?

This App supports SSO which is key in terms of Confidentiality for me on projects.

What do you dislike most about this product?

I find it generally costly compared to similar solutions. It's also slow in synching and too basic in comparison.

What recommendations would you give to someone considering this product?

This platform delivers on collaboration, sharing and storage of sensitive company data while within regulatory standards.

Pros

Helps Innovate
Continually Improving Product
Includes Product Enhancements
Appreciates Incumbent Status

Latest Research

FilesAnywhere

What is FilesAnywhere?

Company Details

Need Assistance?

FilesAnywhere Ratings

95 Likeliness to Recommend

100 Plan to Renew

97 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love FilesAnywhere?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Mobility Support Software is optimized for mobile usage.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Access Control and Rights Management Ability to discretely control who can access the file.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Task Management and Workflow Supports triggers and events for process automation.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Large File Optimization Contains optimizations for transfers of large files.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

FilesAnywhere Reviews

Tarika B.

A Robust Files Anywhere Data Sharing Service

Likeliness to Recommend

Pros

Title

Feature Ratings

Cognitive Content Services

Real-Time Synchronization

Team Collaboration

Mobility Support

Drag and Drop User Interface

Access Control and Rights Management

Enterprise Grade Security Controls

Task Management and Workflow

Data Loss Prevention

Electronic Signatures

Large File Optimization

Vendor Capability Ratings

Business Value Created

Ease of Customization

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training